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Sales Operations Associate

2 weeks ago

Redondo Beach, California, United States Mycronic USA Full time

Sales Operations Associate

Do you want to be part of an organization on the cutting edge of technology? We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits

Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 40 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.

About Surfx Technologies:

Surfx Technologies is a fast-growing company that offers atmospheric argon plasmas for the high-volume manufacturing of integrated circuits, semiconductor packages, printed circuit boards, and other microelectronic devices. These automated plasma machines are an excellent choice for surface cleaning, activation, and metal oxide removal. The Surfx Technologies team delivers this atmospheric argon plasma technology for assembled products that are less likely to corrode, delaminate, or come unglued during their lifetime. Our customers include the world's leading semiconductor manufacturers and technology companies.

Our industry leading tools deliver fast, effective, damage-free and particle-free surface modification, employing our proprietary atmospheric pressure, argon plasma technology. Collaborating within the team, this role requires deep knowledge of mechatronics to design and develop innovative new products.

We are looking for an experienced Sales Operations Associate to join Mycronic's Global Technologies division working at Surfx Technologies, our Applied Plasma business line. It is an exciting time to join our team

Position Overview

The Sales Operations Associate is an integral member of our growing sales team. This role is responsible for enhancing operational efficiency, leading sales enablement initiatives, and continuously optimizing sales processes. Key responsibilities include managing daily sales operations, coordinating trade show activities, maintaining CRM systems, and qualifying inbound leads to drive business growth.

Key Responsibilities

Maintains and enhances the CRM system (e.g., Zoho), including data entry, data cleaning, and ensuring data integrityCreates reports and dashboards, and analyze data to generate insights that inform sales strategies and track performanceProcesses optimization to identify and implement improvements to sales workflows and processes to increase efficiencyProvides support for sales order processing and customer inquiriesCRM management, generating critical sales reportsCoordinates and oversees trade show planning, logistics, and executionAssesses and qualifies inbound leads to support sales pipeline growthPartners with the sales team to develop and execute sales campaignsServes as the primary contact for external web development and SEO vendors

Experience and Qualifications

Bachelor's degree in business, economics, or a related field preferredThree to five years of relevant work experience preferred Highly organized, with the ability to successfully to prioritize and manage multiple tasks to meet deadlinesExperience with CRM software (e.g., Zoho) and proficiency in Microsoft Office SuiteOutstanding verbal and written communication skills Ability to identify and resolve operational issues, interpret data, and derive actionable insightsStrong attention to detail

Working Conditions/Physical & Mental Demands

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Standard office environment. Significant computer work should be expected.

A Culture of Collaboration & Personal Growth

At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.

Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.

Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet – every day.

Click to learn more about Mycronic and what it's like to work with us

Equal Opportunity Employer

Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.