Wireless Sales Associate

4 days ago

Huntington Beach, California, United States Orange County Connections Full time

At Orange County Connections, we are a leading provider of wireless communication sales solutions across Southern California. As an official partner representing T-Mobile, we bring reliable mobile and wireless services directly to customers through in-person, face-to-face interactions at various retail and event locations. We're currently seeking a dedicated and enthusiastic Wireless Sales Associate to join our Huntington Beach team.

As a Wireless Sales Associate you will be the primary point of contact for new customers at live events and retail environments, engaging face-to-face, answering questions, and helping shoppers find the T-Mobile products and services that best fit their needs. Using consultative sales techniques, you'll assist with product selection, confirm eligibility, troubleshoot basic account questions, and guide customers through a smooth, transparent sales experience.

This is a great opportunity for someone who enjoys connecting with people, thrives in lively event settings, and wants to represent impactful wireless products while growing with a fast-expanding firm.

Wireless Sales Associate Duties:

  • Speak directly with customers to understand their wireless needs and preferences, offering personalized recommendations that meet those needs.
  • Provide customers with accurate and relevant information regarding products and services.
  • Cultivate and nurture relationships with new customers to foster loyalty and retention.
  • Address customer inquiries and resolve concerns efficiently, escalating issues to the appropriate team or department when necessary.
  • Handle objections with professionalism and respect, ensuring customers feel heard and valued.
  • Ensure a positive and satisfying experience for customers from start to finish.
  • Gather and relay customer feedback about products, services, and the sign-up process to management, helping to improve the overall customer experience.
  • Participate in daily meetings and training sessions to enhance product knowledge, learn new customer service strategies, and stay informed about ongoing promotions.

Wireless Sales Associate Qualifications:

  • High School Diploma or equivalent
  • 1-3 years of proven experience in sales, customer service, client relations, or cold-calling roles.
  • Strong problem-solving abilities with a customer-focused approach to handling objections, answering technical inquiries, and addressing customer needs quickly and effectively.
  • Exceptional communication skills, including presentation and negotiation abilities, with a talent for articulating ideas clearly.
  • Self-driven and able to work independently, while also collaborating effectively within a team environment.
  • Comfortable engaging with a diverse range of individuals, both externally with customers and internally with colleagues.
  • Excellent time management, organizational, and prioritization skills to handle multiple tasks efficiently.

Position Overview

  • Employment Type: Full-Time, W-2
  • Location: Wireless Sales Associates report to our Huntington Beach, CA office each morning before heading out to nearby communities for in-person sales.
  • Compensation: Commission-based; employees typically earn $900–$1,200 per week on average.
  • Client & Products: Representing T-Mobile, offering wireless cell phone products and mobile service plans.

Job Type: Full-time

Pay: $ $1,200.00 per week

Benefits:

  • 401(k)
  • Employee discount

Work Location: In person

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