Customs Entry Writer I

Pay Range: $33,426 - $54,413

Position Summary

TThe Entry Writer I position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers.  The Entry Writer serves as a customer advocate and must possess good customer service skills.  Incumbents in this position may be promoted from administrative operations positions to learn to become an entry writer.

Essential Duties and Responsibilities

• Receive and review documentation to input and transmit data for CBP release of shipments.
• Follow SOP's for each customer on the correct method and data required for preparing an entry.
• Use product files for identification of HTS details on the commercial invoice
• Work with other team members or supervisor on entry tasks for the release of cargo and exceptions to established clearance requirements
• Organize their work to identify the status of every file through every phase of the CBP entry process.
• Confirm to customers the release details through pre-established communications protocols
• Responsible for meeting KPI's (Key Performance Indicators) for Import operations
• Track and trace shipments and coordinate with steamship lines, freight forwarders and CFS on the availability of imported shipments
• Arrange with trucking companies the pick-up and delivery of freight
• Coordinate with supervisors' delivery exceptions and special delivery instructions
• Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions.
• Complete all other duties as assigned by supervisor or manager

• High School Diploma or GED required
• 0-2 years of experience and/or training in an import operation
• Working in an office environment, a plus.

Essential Job Functions

• Primarily working in an office environment, spending extended periods seated at a desk and regularly using computer equipment.
• Occasionally lifts and carries office supplies, files, or equipment, typically weighing up to 20 pounds.
• Ability to interact professionally and effectively with internal and external customers in person and over the phone and email
• Good organizational and time management skills.
• Good problem-solving skills
• Able to handle multiple tasks simultaneously while paying attention to detail
• Ability to utilize Microsoft Office Suite programs and other programs to produce status report and other documents

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO 
• Eligible for bonus plan
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.