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Operations Specialist

2 weeks ago

Honolulu, Hawaii, United States Hawaii Specialty Pharmacy Full time

Department: Pharmacy Operations

Reports To: Director of Pharmacy

Location: Honolulu, HI

Position Type: Full-Time, Non-Exempt

Position Summary

The Operations Supervisor/Specialist will be responsible for performing both administrative and clinical tasks that ensure the smooth operation of our Ambulatory Infusion Suite (AIS). This role is based on the island of Maui onsite in our AIS.

Reporting Relationship

Director of Pharmacy

In the absence of the Director of Pharmacy: PIC or AIS Nurse Scope of Supervision

Scope of Supervision

None

Responsibilities

Receive and manage medication deliveries and intake for AIS

Oversight of AIS inventory management of supplies, AED, Refrigerator Temp, and Pump Maintenance.

Schedule patient appointments, coordinate with the pharmacy operations team, medical providers, and nursing team.

Assist with patient care under the supervision of Registered Nurses (RNs).

Provide support for patient education and ensure patient comfort.

Prepare treatment rooms and medical equipment for patient use.

Assist with patient intake and documentation, including medical histories and vital signs.

Ensure smooth communication and collaboration with all medical and administrative staff.

Other duties assigned to ensure continuity of AIS operations.

Minimum Qualifications

  1. Previous experience in healthcare administration or a related field preferred.

  2. Familiarity with medical billing procedures is a plus.

  3. Strong organizational skills with attention to detail.

  4. Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

  5. Must be reliable, compassionate, and demonstrate excellent communication skills.

  6. Pharmacy Technician, Medical Assistant, Licensed Practical Nurse (LPN) background preferred.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description:

  1. The employee is regularly required to stand, walk, and sit for prolonged periods of time, as well as talk and hear.

  2. The employee is required to use hands to operate office equipment.

  3. The employee must occasionally lift and/or move up to 60 pounds.

  4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.