Account Manager

7 days ago

San Leandro, California, United States CR&R Incorporated Full time

Haulaway Incorporated
(A Subsidiary of CR&R Incorporated)

Customer Service Representative / Account Manager
Work Style: In-Office

What We Need
Haulaway is expanding — fast. Our customers count on us to deliver secure portable storage where they need it, when they need it. We are looking for a driven and detail-strong service professional who wants to own the customer experience from the first call to ongoing account success. If you thrive in a fast-paced environment and enjoy helping customers solve real operational needs, you will play a major role in keeping our business growing.

What You Will Do

  • Be the first point of contact and the voice of Haulaway for customers and branch partners
  • Convert inquiries into new rentals and support account expansion opportunities
  • Coordinate order activity to ensure flawless deliveries, pickups, and relocations
  • Follow up proactively to keep customers informed, supported, and satisfied
  • Maintain clean and accurate sales data in Salesforce and other tracking tools
  • Partner with Dispatch to eliminate friction and resolve issues quickly
  • Process payments and support account billing to keep business flowing
  • Build productive internal relationships with team members who support customer success
  • Deliver results through reliability, urgency, and ownership

What You Get

  • $22-$24 per hour + uncapped bonus potential tied to performance
  • Full benefits — Medical / Dental / Vision
  • Paid Time Off & Retirement Match
  • Strong career mobility within a growing enterprise
  • A supportive operations and sales network that wants you to win

What You Bring

  • Customer-first mindset with a track record of responsiveness and accountability
  • Minimum 1 years in a customer service, inside sales, or service-driven role
  • Clear and professional verbal and written communication
  • Ability to stay organized, prioritize, and handle multiple tasks simultaneously
  • Confidence working in Microsoft Office and learning new systems quickly
  • Experience in construction, logistics, rentals, or bilingual skill is a plus

Who We Are
Haulaway Incorporated provides secure, durable portable storage solutions for construction, retail, industrial, and residential customers across the western United States. Every delivery and pickup reflects our promise: local service, reliable equipment, and a team that stands behind what we provide.

EEO Statement
Haulaway Incorporated is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

Qualifications

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