Turndown Attendant
14 hours ago
The Turndown Attendant is responsible for freshening guestrooms, responding to Housekeeping service requests and cleaning rooms as needed.
Responsibilities
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
- Review turndown list and stock caddie to ensure all supplies, linen and amenities are available to properly turndown guestrooms. Review list for any special requests.
- Turndown each assigned room according to The Newbury Boston
- Handle items for "Lost and Found" according to the standards.
- Keep all hallways, public areas and closets clean, neat, swept and vacuumed.
- Prepare housekeeping cleaning cart for next days use.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Deliver guest laundry to rooms.
- Operate pagers and radios efficiently and professionally when communicating with hotel staff.
- Deliver guest requests in a timely manner.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Qualifications
- High School diploma or equivalent preferred.
- Experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Benefits
- Generous medical, dental & vision insurance plans
- 8 Paid Public Holidays
- 10 Vacation days + 5 PTO days
- 401 (k) Retirement plan + Employer contribution match
- Company Paid Parking or Discounted DART passes
- Discounts with hotels & restaurants
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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