Turndown Attendant

2 weeks ago

Dallas, United States Highgate Full time

Overview The Turndown Attendant is responsible for freshening guestrooms, responding to Housekeeping service requests and cleaning rooms as needed. Responsibilities Review turndown list and stock caddie to ensure all supplies, linen and amenities are available to properly turndown guestrooms. Handle items for "Lost and Found" according to the standards.Keep all hallways, public areas and closets clean, neat, swept and vacuumed.Prepare housekeeping cleaning cart for next days use.Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.Deliver guest laundry to rooms.Operate pagers and radios efficiently and professionally when communicating with hotel staff.Deliver guest requests in a timely manner.Ensure overall guest satisfaction.Perform other duties as requested by management. Qualifications High School diploma or equivalent preferred.Experience in a hotel or a related field preferred.Flexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift.

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