Tech Coach

5 days ago


Birmingham, Alabama, United States PANGEATWO Full time

Our client, a professional services organization, is seeking an experienced
Tech Coach & AI Workflow Lead
 to support ongoing workflow modernization and internal capability building. This role focuses on improving how teams work day to day through better tools, smarter processes, and hands-on support.

The ideal candidate is comfortable working across departments, guiding teams through change, and turning complex systems into practical, usable solutions.

What You'll Do

  • Lead practical training sessions to help teams better use internal systems and tools
  • Support the rollout and adoption of new platforms and process improvements
  • Review existing workflows, identify inefficiencies, and recommend improvements
  • Act as a liaison between business users and technical teams to ensure smooth execution
  • Develop reference materials, quick guides, and provide ongoing support
  • Research and test new tools or enhancements that improve productivity
  • Provide one-on-one coaching and group support as needed

What We're Looking For

  • Experience training professionals on software, systems, or operational tools
  • Background in operations, process improvement, knowledge management, or technology enablement
  • Strong communication skills with the ability to explain complex concepts clearly
  • Organized, detail-oriented, and comfortable managing multiple initiatives
  • Curious, proactive, and adaptable to evolving tools and workflows
  • Experience in professional services or regulated environments preferred

Work Environment

  • On-site role based in
    Birmingham
  • Occasional travel for training or internal meetings
  • Mix of independent work, collaboration, and live training sessions

This role offers the opportunity to play a key part in shaping how teams work—improving efficiency, consistency, and overall effectiveness—while partnering closely with stakeholders across the organization.


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