MuleSoft Systems Analyst

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us.

About the Role

Systems Analyst is a key role in the Integrations team under the Corporate Technology umbrella. In this role, you will evaluate existing systems, business processes, and be involved in designing integrations between various systems. You will work closely with business partners, program managers, development and QA team members. You are expected to gather, analyze, and understand business needs, perform research and analysis on the requests to prepare functional requirements and technical  solution. You are expected to create mock services, API documentation using swagger. You will support development team with the implementation of the solution and QA team during testing. You will regularly meet with stakeholders for prioritization and planning. You are expected to communicate regular updates with management and stakeholders. 

What You'll Do

• Analyze business requirements, create integration solutions based on the requirements
• Prepare functional/non-functional documents for the solution
• Document technical solution in Confluence using standard templates and UML diagrams
• Evaluate current systems and processes and recommend process improvements
• Collaborate with business partners, program managers and cross-functional teams
• Collaborate with development team on technical implementation, provide necessary guidance to QA team during testing phase
• Conduct regular status update meetings with stakeholders
• Take ownership of backlog building and grooming process
• Establish relationship with business partners, working with them to deliver better value to the 
  business

What You'll Bring

• 4+ years of experience as a System Analyst or in similar position in a team responsible for building integrations solutions
• 2+ years of experience with MuleSoft
• Degree in computer science, information systems, or experience in relevant field
• Thorough understanding of RESTful and SOAP web services
• Proven experience working with MuleSoft's Anypoint Platform (Design Center, Exchange) to develop mocking services and integrations
• Knowledge of HTTP Protocol
• Experience working with SQL queries and analyzing the data sets
• Knowledge of UML and experience with algorithms, component diagrams, sequence diagrams
• Experience working with tools like Postman/SoapUI for API testing
• Ability to effectively communicate with key stakeholders to support proposed strategies, process improvements and operational decisions
• Excellent interpersonal and communication skills, documentation skills, strong analytical and problem-solving skills
• Excellent documentation skills
• Able to multitask, prioritize, and manage time efficiently
• Knowledge of common end-to-end business processes

Bonus Skills

• Knowledge of OpenAPI (Swagger) and RAML (RESTful API Modeling Language)
• Familiarity with Salesforce (CRM, CPQ) and its underlying object model, Developer Console and SOQL

What You'll Get 

• Unlimited paid time off, plus 3 global VeeaMe Days for self-care
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage from day one
• Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
• 401(k) retirement plan with matching contributions up to annual limits
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• AirVet: 24/7 virtual veterinary care at no cost
• Legal services, identity protection, and supplemental health insurance options
• Tax-advantaged spending accounts for healthcare, dependent care, and commuting
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O'Reilly) and mentoring through our MentorLab program

#LI-REMOTE

#LI-SE1

The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate's expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Pay Range $91,000—$130,000 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

---