Manager, IT Site Services

Req ID:
Region: Americas 
Country: USA 
State/Province: Oregon 
City:  Portland 

General Overview

Functional Area:  Information Technology (ITM)
Career Stream:  IT Site Services (SSE)
Role:  Manager (MG2)
Job Title: Manager, IT Site Services
Job Code:  MG2-ITM-SSE
Job Level:  Band
Direct/Indirect Indicator:  Indirect

Summary

The Manager, IT Site Services oversees a medium site and provides leadership to the IT Applications, Shop Floor, Infrastructure, and Endpoints teams. Provides business process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. The Manager, IT Site Services will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets Celestica's overall goals and requirements, and will need to manage relationships and negotiate and resolve conflicts when necessary.  The Manager, IT Site Services will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Support and communicate with stakeholders, including IT/Business Partners as well as external/internal communities for opportunities and or alignment of solution strategy
• Support in providing solution architecture as well as guidance in the selected area of responsibility (e.g. Shop floor, MES, IT, SCM, Ops, etc.)
• Provide direction and guidance in IT Process (e.g. Operating Model, Governance, System Development Life Cycle)
• Support in providing guidance on relevant technologies and concepts (e.g. Azure, Cloud Tech, .NET, Java, SAP/ABAP, B2B, EDI, etc.)
• Perform technical execution of business solutions, including requirements gathering, blueprinting, development, and deployment.
• Support and develop operational reports and dashboards on Power BI and Reporting Services.
• Manage a team of permanent and contractor IT staff, performing tasks including onboarding, offboarding, training, IT Infrastructure, IT Applications, and Cyber Security activities.
• Oversees budgets and investments for a medium to large site
• Perform and support change management activities

Knowledge/Skills/Competencies

• Strong knowledge & experience in IT process (e.g. operating model, governance, IT delivery lifecycle)
• In-depth knowledge of data analysis and ability to resolve complex process/system problems using financial, analytical, and statistical models.
• Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, Risk analysis and prepare Business Case.
• Strong knowledge & experience in select business processes (e.g. Shop floor, IT, SCM, Electronics Manufacturing, After Market Services, etc.)
• Strong knowledge & experience in relevant technologies and concepts (e.g. SAP, ERP, MES, xAAS, .NET, Java, SQL, Azure, Power BI, Google Suite, Reporting Services, B2B, EDI, etc.)
• Strong ability to make or guide decisions, and drive team actions in accordance with strategy.
• Strong problem solving & analytic skillset, with an ability to innovate.
• Strong Customer relationship management and negotiations skills.
• Strong knowledge & experience in Agile and Waterfall development/project methodologies
• Advanced knowledge of IT architecture strategies
• Advanced leadership and teamwork skills.
• Advanced Project Management & Planning skills.
• Strong interpersonal and human resource management skills.

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
  
   

Typical Experience

• 7 to 10 years of relevant experience in similar roles with a least 4 years within manufacturing and preferably 1+ years within the Electronics Manufacturing Services or Contract Manufacturing Sector.  Experience working with and negotiating with from shop floor thru to senior management and also with customers and suppliers.

Typical Education

• Bachelor's Degree or consideration of an equivalent combination of education and experience.

• Educational requirements may vary by geography. 

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. 
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

This location is a US ITAR facility and these positions will involve the release of export controlled goods either directly to employees or through the employee's movement within the facility. As such, Celestica will require necessary information from all applicants upon an applicant's acceptance of employment to determine if any export control exemptions or licenses must be filed.

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