Senior Operations Management Director
7 days ago
Prime Time Shuttle has been a leader in airport ground transportation services in Southern California since 1984. Our commitment to on-time, safe, and quality services has made us a pioneer in the ride-share industry, handling over 21 million passengers to date. We are devoted to maintaining high standards, from our professional drivers to our immaculate vans, making us a standout choice for customers.
We are currently looking for an experienced and dynamic Senior Operations Management Director who will play a crucial role in leading and optimizing our operations. The ideal candidate will have a wealth of experience in operational strategy, process improvement, and cross-functional leadership, and will be responsible for overseeing all operational activities to ensure adherence to quality and performance standards.
Responsibilities:
* Strategic Leadership: Develop and implement robust operational strategies aligned with company objectives.
* Process Optimization: Identify and implement process improvements and operational efficiencies.
* Cross-functional Collaboration: Work closely with other departments to enhance operational performance and customer satisfaction.
* Supply Chain Management: Oversee and optimize all aspects of supply chain operations.
* Budget Management: Develop and manage operational budgets to optimize resource utilization and cost efficiency.
* Performance Monitoring: Define and monitor operational * KPIs to ensure performance targets are met.
* Team Development: Lead and develop a high-performing operations team to achieve operational excellence.
* Risk Management: Develop and implement risk management strategies to mitigate operational challenges.
* Technology Integration: Leverage technology to enhance operational processes and customer experiences.
Qualifications:
* Bachelor's degree in Business, Operations Management, or related field; Master's degree preferred.
* Minimum of 10 years of experience in operations management, with at least 5 years in a senior leadership role.
* Proven experience in developing and implementing operational strategies and process improvements.
* Strong analytical, problem-solving, and decision-making skills.
* Excellent leadership, communication, and interpersonal skills.
* Proficient in using technology to enhance operational efficiency and customer experience.
What We Offer:
* Remote and hybrid.
* Relocation assistance.
* Competitive salary and benefits package.
* Opportunity to shape the future of ground transportation in Southern California.
* A collaborative and innovative work environment.
* Continual professional and personal growth opportunities.
Prime Time Shuttle is an equal opportunity employer and we encourage applications from candidates of all backgrounds and experiences. Join us and be a part of the legacy, driving Prime Time Shuttle's operations to new heights.
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