Platform Support Engineer
7 days ago
Role: Platform Support Engineer
Location: Columbia, SC/Remote
Responsibilities:
- Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting.
- Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems.
- Perform patch management, system updates, and vulnerability remediation.
- Monitor system and application health, ensuring performance and uptime SLAs.
- Maintain system documentation and operational procedures for OutSystems and Windows platforms.
- Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes.
- Automate operational tasks using PowerShell or other scripting tools.
- Participate in an on-call support rotation for production support activities.
Required Skills:
- 4–6 years of experience administering OutSystems (on-prem or cloud-hosted).
- Strong knowledge of Windows Server administration.
- Experience with patching, event log analysis, and system health monitoring.
- Familiarity with CI/CD pipelines for low-code platforms.
- Basic knowledge of cloud infrastructure (Azure/AWS).
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