Crane Field Service Technician

2 weeks ago

United States Sany America Inc Full time $80,000 - $120,000 per year

Locations:

East Coast and Houston, TX

Overview

SANY America is seeking an experienced Crane Technician to join our OEM service team supporting the Eastern U.S. This position is responsible for providing factory-level technical support, field service, and commissioning for SANY rough-terrain, crawler, and all-terrain cranes. The role combines hands-on repair expertise with customer-facing technical support, ensuring our equipment performs to SANY's global standards of reliability and safety.

Key Responsibilities

  • Perform diagnostics, troubleshooting, and repairs on hydraulic, electrical, and mechanical crane systems in the field or at customer sites.
  • Provide on-site support for the assembly and disassembly of SANY cranes.
  • Support crane commissioning, setup, and functional testing for new deliveries.
  • Conduct scheduled and warranty service in accordance with SANY OEM standards and documentation.
  • Calibrate and troubleshoot crane control systems including LMI, RCL, and CAN-based electronics.
  • Interface with SANY's technical team in Peachtree City, GA for escalation, parts support, and root-cause analysis.
  • Provide on-site operator and technician training as required.
  • Accurately complete service reports, warranty claims, and parts documentation.
  • Maintain professional customer relations and represent SANY America's brand and quality standards in all interactions.

Qualifications

  • Technical degree or equivalent certification in diesel, hydraulics, or mechatronics preferred.
  • Minimum 5 years of mobile or crawler crane service experience; OEM or dealer background preferred
  • Strong understanding of the structure and operating principles of various crane configurations (e.g., luffing jib, super-lift), and ability to follow the manufacturer's assembly and disassembly procedures.
  • Strong working knowledge of hydraulic and electrical systems, schematics, and load control devices.
  • Proficiency with diagnostic tools and laptop-based service software.
  • Valid driver's license required; CDL Class B preferred.
  • Ability to travel regionally (60–70%), occasionally nationwide for training or support.

Why SANY

  • Competitive salary with OEM benefits package.
  • Company vehicle and field tools provided.
  • Opportunity to work with an expanding global manufacturer redefining crane performance in North America.

Compensation

Compensation will be competitive and commensurate with experience. It will include a base salary, an annual performance bonus, and other exceptional benefits.

Locations:

East Coast and Houston, TX

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