Shift Leader

5 days ago

Carlsbad, California, United States Jimmy John's Full time
Calling all Go-Getters

Jimmy John's is looking for self-motivated individuals to join our fun, positive, and efficient management team.

Be part of a culture of Go-Getters and Rockstars that aims to offer convenience for everyday busy people. We succeed by establishing and maintaining long-term close relationships with our guests, offering outstanding service, and superior product quality at affordable prices. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, we want you on your team

As a Shift Leader (PIC) you will help with day-to-day operations. You will be responsible for providing world-class customer service, executing fast, accurate sandwiches, helping to keep the restaurant clean, and training and supervising your team.

Essential Functions Include:

·      Execute quality store operations and deliver exceptional customer and store experience.

·      Seek ways to improve guest satisfaction by understanding and exceeding guest expectations, resolving guest issues, and developing and maintaining guest relationships.

·      Train, supervise, and assist team members as necessary.

·      Ensure orders are made fast, accurately, and consistent while complying with brand standards regarding portion sizes, recipes, systems, and procedures.

·      Always maintain a professional appearance in compliance with the dress code.

·      Comply with all food, safety, sanitation, and security guidelines.

·      Operate POS while adhering to all cash handling policies efficiently and with integrity.

·      Operate food preparation machinery.

·      Maintain the cleanliness and sanitation of the restaurant including but not limited to tables, floors, windows, beverage stations, restrooms, etc.

·      Foster an environment of teamwork and display a positive and enthusiastic approach to all assignments.

·      Perform other related duties as necessary.

Qualifications:

·      Previous experience in retail, customer service, fast-food, or other related fields.

·      Strong leadership skills that contribute to overall team performance and understand how their role relates to others.

·      Positive, respectful, and enthusiastic attitude with guests and team members

·      Ability to thrive and work well with others in a fast-paced environment and under pressure

·      Learn and execute multiple tasks

·      Operate with integrity, demonstrate honesty, treat others with respect, and keep commitments.

Job Type:

In-person, Full-Time

Expected Hours: 35-45 per week

Shifts: Day Shift, Evening Shift, Night Shift, Weekends Required

Benefits:

·      Free meals during shifts

·      Paid time off

·      Flexible schedules

·      Opportunities for development and growth

·      Referral Program

·      Medical, Dental, and Vision Insurance*

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