IT System Administrator

5 days ago

Reston, Virginia, United States Bowman Williams Full time $70,000 - $80,000 per year

IT System Administrator (Consultative & Technical)

If you're an MSP engineer who loves variety, autonomy, client interaction, and a team that
actually supports you
, this is the kind of place you build a long-term career.

This long-standing Managed Services Provider has been serving small to mid-sized businesses across Northern Virginia, DC, and Maryland for over 30 years. They've built a reputation for reliability, honesty, and doing IT the right way — with a people-first mindset that shows up in everything from how they treat clients to how they treat their employees.

Leadership here is humble, approachable, and genuinely invested in their team's success. The environment is stable, collaborative, and rooted in trust. Engineers help each other, enjoy being around each other, and stay for years because the culture is exactly what an MSP should be — supportive, consistent, and growth-minded. And yes… they cover
100% of health, dental, and vision
for
both
employees
and dependents.
It's rare, and extremely appreciated.

If you want a role where your work matters, your voice is heard, and your technical skills expand every day, you'll thrive here.

About the Role: IT System Administrator (Consultative & Technical)

You'll serve as a consultative, client-facing engineer responsible for supporting desktops, servers, cloud platforms, and network environments across a wide range of industries.

This is a hybrid role combining
hands-on technical work
,
escalation support
, and
onsite client consulting
, perfect for someone who enjoys variety and direct interaction with end users and small-business leaders.

You'll work both remotely and onsite throughout Northern VA and DC, providing higher-level support and helping clients maintain stable, secure, efficient environments.

What You'll Do

  • Provide onsite and remote support for desktops (Windows & Mac), servers, and network devices
  • Troubleshoot escalated issues across hardware, software, and connectivity
  • Support Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID)
  • Manage Active Directory, Group Policy, permissions, and user administration
  • Perform firewall and switching support and configuration
  • Support virtualization technologies including Hyper-V and VMware
  • Work within MSP tools (PSA, RMM, documentation platforms)
  • Collaborate closely with senior engineers on complex escalations
  • Deliver a consultative, client-first support experience at all times

What You Bring

  • 3–7+ years experience in an MSP or multi-client IT services environment
  • Strong troubleshooting skills across Windows environments
  • Hands-on M365 support and administration experience
  • Experience with firewalls, switches, and networking fundamentals
  • Familiarity with virtualization (Hyper-V / VMware)
  • Experience using PSA/RMM tools (ConnectWise, Kaseya, IT Glue, etc.)
  • Working knowledge of Azure is a plus
  • Strong communication skills and comfort interacting with end users and leadership
  • Self-motivated, accountable, and reliable — the kind of engineer clients trust
  • Passion for continuous learning and professional growth

Compensation

  • $70,000 – $80,000
    depending on experience.

Full Benefits Package

  • 100% company-paid health insurance
    (employee & dependents)
  • 100% company-paid dental & vision
  • 100% company-paid life insurance
  • 100% company-paid short- & long-term disability
  • 401(k) with company match (up to 4%)
  • Paid vacation & sick time (after 6 months)
  • Mileage reimbursement
  • Supportive leadership, stable team, and long-term career growth

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