Senior Product Manager – Member Administration, Cloud Insurance Platform

At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG.

We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security.

Senior Product Manager – Member Administration, Cloud Insurance Platform

Location: Remote (U.S. or Canada)

About the Role

As a Senior Product Manager, Member Administration at Vitech, you'll shape the future of V3locity, our cloud-native administration and digital engagement platform built for the Group Insurance and InsurTech markets. You'll lead the strategy, roadmap, and delivery of product capabilities that simplify how carriers, employers, brokers, and members manage member data—covering employment changes, life events, and demographic updates.

You'll collaborate closely with engineering, design, and client partners to define innovative solutions that enhance operational efficiency, drive digital adoption, and elevate the end-to-end member experience. This role is ideal for a product leader who combines a deep understanding of Group Insurance operations with experience building scalable, enterprise SaaS platforms that transform the insurance industry.

• Own the product strategy and roadmap for Member Administration within the V3locity platform.
• Design and deliver features that streamline employment changes, life events, and demographic updates across multiple user personas.
• Partner with engineering, UX, and client stakeholders to translate complex insurance workflows into intuitive, digital-first experiences.
• Define requirements that ensure scalability, configurability, and compliance across U.S. and Canadian Group Insurance markets.
• Use data and customer insights to inform product direction and adoption strategies.
• Present product vision, priorities, and outcomes to executive and client audiences.

• 7+ years of product management experience in enterprise SaaS, InsurTech, or Group Insurance software.
• Proven experience with Group Insurance carriers, TPAs, or technology vendors supporting onboarding, enrollment, billing, commissions, or claims.
• Deep understanding of the Group Insurance value chain—from quote to claim—and the relationships between carriers, employers, brokers, and members.
• Strong technical fluency with API integrations, platform interoperability, and data exchange methods.
• Demonstrated success collaborating with engineering and design to build configurable, extensible enterprise platforms.
• Excellent communication and stakeholder management skills, with the ability to influence across technical and business teams.

Bonus Points For

• Experience with modern insurance administration or policy management platforms.
• Familiarity with digital experience builders or widget-based frameworks for multi-persona user journeys.
• Background in Agile product development using JIRA, Aha, or Productboard.
• Understanding of data privacy, compliance, and regulatory frameworks in the U.S. and Canadian insurance markets.

At Vitech, you'll build products that power some of the most complex insurance and pension ecosystems in North America. You'll lead initiatives that modernize core administration, digitize member experiences, and deliver measurable business value. Join a team of product leaders shaping the future of cloud-based insurance platforms and enterprise SaaS innovation.

We believe that diversity fuels innovation, and we're committed to creating an inclusive workplace where everyone can thrive. We're an Equal Opportunity Employer and welcome all qualified applicants regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status.

At Vitech, Your Expertise Drives Transformative Change in Fintech

For over 30 years, Vitech has empowered leading players in insurance, pensions, and retirement with cutting-edge, cloud-native solutions and implementation services. Our mission is clear: harness technology to simplify complex business processes and deliver intuitive, user-centric software that propels our clients' success.

At Vitech, you won't just fill a position; you'll join a purpose-driven team on a mission that truly matters. Innovation is at our core, and we empower you to push boundaries, unleash creativity, and contribute to projects that make a real difference in the financial sector. Though our name may be new to you, our impact is recognized by industry leaders like Gartner, Celent, Aite-Novarica, ISG, and Everest Group.

Why Choose Us?

With Vitech, you won't just fill a position; you'll be part of a purpose-driven mission that truly matters. We pursue innovation relentlessly, empowering you to unleash your creativity and push boundaries. Here, you'll work on cutting-edge projects that allow you to make a real difference—driving change and improving lives.

We value strong partnerships that foster mutual growth. You will collaborate with talented colleagues and industry leaders, building trust and forming relationships that drive success. Your insights and expertise will be essential as you become an integral part of our collaborative community, amplifying not just your career but the impact we have on our clients.

We are committed to a focus on solutions that makes a tangible difference. In your role, you will embrace the challenge of understanding the unique pain points faced by our clients. Your analytical skills and proactive mindset will enable you to develop innovative solutions that not only meet immediate needs but also create lasting value. Here, your contributions will directly influence our success and propel your professional growth.

At Vitech, we foster an actively collaborative culture where open communication and teamwork are paramount. With our "yes and" philosophy, your ideas will be welcomed and nurtured, allowing you to contribute your unique insights and perspectives. This environment will enhance your ability to work effectively within diverse teams, empowering you to lead initiatives that result in exceptional outcomes.

We believe in remaining curious and promoting continuous learning. You will have access to extensive resources and professional development opportunities that will expand your knowledge and keep you at the forefront of the industry. Your curiosity will fuel innovation, and we are committed to supporting your growth every step of the way.

In addition to a rewarding work environment, we offer a competitive compensation package with comprehensive benefits designed to support your health, well-being, and financial security.

At Vitech, you'll find a workplace that challenges and empowers you to make meaningful contributions, develop your skills, and grow with a team that's dedicated to excellence. If you're ready to make a real impact in fintech and join a forward-thinking organization, explore the incredible opportunities that await at Vitech. Apply today and be part of our journey to drive transformative change