Food Server

6 days ago

Harbor Springs, Michigan, United States Boyne Resorts Full time $35,000 - $55,000 per year
Overview

The Highlands is seeking friendly and service-oriented Servers to join our team for the season. This full-time or part-time position plays a key role in creating a welcoming and enjoyable dining experience for our guests. Servers are responsible for taking orders, delivering food and beverages, and providing attentive, high-quality guest service in a fast-paced environment.

Employee Perks:

  • Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family.
  • Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts.
  • Dining Discounts – Receive 25% off at Boyne restaurants.
  • Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts.
  • Free Water Park Passes – Access to Avalanche Bay Water Park.
  • Lodging Discounts – Special rates for friends and family.
  • Tuition Reimbursement – Support for continuing education.
  • Housing Availability – First-come, first-served team member housing.
  • Health Insurance – Available for Full-Time Year-Round Team Members.
  • AllyHealth – Access to health services for all employees.


Visit our website for all of our amazing perks, view testimonials, and more Employment at The Highlands | The Highlands

Our Core Values: LEADS by Serving

At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.

  • Long-Term Thinking
  • Excellence in Execution
  • Attitude is Everything
  • Develop Create People
  • Serve our team members first so they can, in turn, serve our guests and community
Responsibilities

Essential Responsibilities and DutiesPrimary Responsibilities (60–80% of time)

  • Greet guests warmly and make them feel welcome and well cared for

  • Inform guests of daily specials and any menu changes

  • Take accurate food and beverage orders and input them into the point-of-sale (POS) system

  • Deliver food and beverages promptly and ensure proper presentation

  • Make thoughtful menu recommendations and use suggestive selling techniques to enhance the guest experience

  • Provide detailed information about menu items, including ingredients, preparation methods, and sourcing

  • Perform opening and closing side work as required by assigned service station

  • Keep service and dining areas clean and well-organized throughout the shift

  • Monitor guest satisfaction throughout the meal; respond quickly and courteously to any concerns or special requests

  • Present checks, process payments accurately, and return change or receipts as appropriate

  • Assist with clearing and resetting tables in coordination with support staff

Secondary Responsibilities (20–40% of time)

  • Answer guest questions about menu items, beverages, and restaurant services

  • Support fellow servers and team members as needed during busy periods

  • Provide information about The Highlands and the surrounding area to assist guests with inquiries

Additional Duties:

  • Perform other non-essential tasks as assigned by management

  • Take on additional responsibilities as needed to support restaurant operations

Qualifications

Required Qualifications

These are the minimum qualifications required to be considered for this position.

Education:

  • Must be ServSafe certified (or obtain certification upon hire)

  • Must be at least 18 years old

Experience:

  • Minimum 1 year of front-of-house or hospitality experience required

Physical Requirements & Working ConditionsPhysical Demands:

  • Medium work: Must be able to lift up to 50 lbs occasionally

  • Ability to stand and walk for 6–8 hours or more per shift

  • Frequent bending, reaching, and squatting

Work Environment:

  • Exposure to warm, noisy kitchen environments

  • Frequent time spent in dining areas with elevated noise levels

  • Occasional work outdoors in varying weather conditions

  • Must be able to adapt to changing temperatures throughout shift

Schedule Requirements:

  • Must be available for morning and evening shifts

  • Weekend and holiday availability is required

  • Flexible scheduling may be necessary depending on business needs

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