Inside Sales Specialist
6 days ago
- Provide coil design, performance, and pricing assistance for internal teams and external sales representatives.
- Interpret specifications and drawings to develop custom coil solutions using factory best practices and engineering tools.
- Generate quotes and drawings using the Coil Configurator and convert quotes to orders.
- Collaborate with reps to ensure coil selections meet project requirements and optimize performance.
- Assist in specification review and offer alternative recommendations when needed.
- Support reps in scope review and pricing strategy to help position Nortek coil solutions competitively and win targeted projects.
- Support documentation efforts including submittals and technical data sheets.
- Act as a technical resource for reps and customers, helping them understand product capabilities and application strategies.
- Maintain a high level of responsiveness and professionalism in all customer interactions.
- Participate in cross-functional efforts to improve rep effectiveness, customer experience, and product positioning.
- Support continuous improvement initiatives aligned with Lean Business Enterprise principles.
- Conduct rep visits for training, product promotion, and technical support to strengthen relationships and drive product adoption.
- Contribute insights from rep and customer interactions to help shape product development, marketing strategies, and sales enablement tools.
- Travel Required, up to 20%
- Bachelor's Degree in Engineering or related field.
- Proficient in Microsoft Office applications.
- Ability to work independently and manage multiple priorities under pressure.
- Experience interpreting blueprints and technical documents.
- Demonstrated ability to guide and support reps and customers in technical discussions.
- Strong organizational and communication skills are required.
- 2 years or more HVAC coil experience.
- Familiarity with AHU systems and fan performance.
- Experience working with independent sales reps and consulting engineers.
- ERP system experience (Infor Syteline preferred), BOM configurator
- Exposure to customer-facing roles, rep development, or business growth initiatives.
- Technical proficiency in HVAC coil design and performance
- Ability to interpret specifications and drawings and develop custom coil solutions
- Strong communication and relationship-building skills for supporting reps and customers
- Proficiency in Microsoft Office; experience with ERP systems (Infor Syteline preferred) and BOM configurators is a plus
- Bachelor's degree in Engineering or related field required; HVAC coil experience (2+ years) preferred
- Familiarity with AHU systems, fan performance, and working with independent sales reps
- Organizational skills and ability to manage multiple priorities under pressure
- Travel up to 20%
- High energy and proactive mindset.
- Strong relationship-building skills.
- Commercial curiosity — interest in how technical solutions drive business outcomes.
- Comfortable navigating ambiguity and solving complex problems.
- Collaborative spirit with a desire to contribute beyond the technical scope.
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