Sr. Quality Assurance Manager

Job Details
Job Location:    Knoxville Plant - Knoxville, TN
Position Type:    Full Time
Salary Range:    Undisclosed
Job Category:    QA - Quality Control

Description

At Reily Foods Company we've got a passion for flavor and have been providing iconic foods and beverages that create meals and memories for over 120 years Our products consist of Luzianne Iced Tea, New England Coffee, Swan's Down Cake Flour, and Blue Plate Mayonnaise (to name a few) and can be found in retail locations around the country.  We're a 5th generation, family company based out of one of the top culinary cities in the country, New Orleans  

Our SR. QUALITY ASSURANCE MANAGER ensures continuous compliant production and is responsible for food quality, safety, sanitation and regulatory procedures with a focus on achieving customer satisfaction goals and positive financial performance of the company.

Responsibilities: 

• Develops a continuous improvement culture driving best practices and guarantees the operation is providing food-safe, quality products which exceed all product and customer specifications and regulatory requirements
• Establishes, monitors and communicates key quality metrics to all employees
• Communicates specific and clear company and individual objectives with quality and sanitation employees; coaches and develops team to reach professional development goals
• Provides training and coaches all employees in quality and continuous improvement to ensure a food safe work environment
• Assists in root cause problem analysis and implementation of corrective action to operational issues
• Leads, manages and performs audits in the following areas to ensure compliance: HACCP, GFSI, SQF, Internal Quality, Pest Control, Quality Holds and Sanitation; ensures complete and timely submittal of required quality reports
• Leads customer, regulatory and third-party audits/inspections
• Manages the finished product retention process
• Investigates, addresses and develops correction action for internal and external customer complaints regarding quality in a timely manner
• Owns the creation and ensures compliance of all Quality Management Systems
• Assists in the development and maintains SOPs, SSOPs and process control points
• Reviews and studies existing equipment, systems and processes to improve efficiency, increase quality and reduce costs
• Provides timely technical support to Marketing, Sales and R&D as requested
• Follows all safety procedures and actively participates in safety training and safety system ownership initiatives
• Maintains safe and efficient use of equipment, tools, and person; reports any injury, accident, or unsafe condition to supervisor immediately
• Supports and complies with GMP's; understands and follows emergency action plan
• Supports food safety, quality, and legality
• Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements
• Other duties as assigned

Qualifications

• Bachelor's degree in Food Science, Biology, Microbiology, Chemistry or related discipline
• 7 to 10 plus years of progressive leadership in food or pharmaceutical operations preferred
• Solid understanding of QA/AC systems and all regulatory testing requirements
• Strong project management skills
• Demonstrated success delivering results in a continuous improvement environment (Six Sigma, Lean Manufacturing, etc.)
• Critical, problem solving including analytical/root cause analysis skills
• Excellent communication skills with ability to effectively communicate with personnel, plant managers and senior level management
• Ability to work a flexible schedule including weekends and/or hours outside the normal work schedule
• Ability to travel occasionally as needed

Reily Foods Company is an equal opportunity employer, Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity.

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