Senior Social Services Coordinator/Pre-Service Specialist

Posting Details

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Senior Social Services Coordinator/Pre-Service Specialist will:

Determine whether individuals match the New Mexico definition of intellectual/developmental disability (IDD);

Assist individuals and families through the allocation process;

Provide appropriate referrals to available resources;

Conduct outreach for the program;

Provide quality customer service;

Helps individuals and families with their applications for Home and Community Based Waiver (HCBS) waivers provided through the Developmental Disabilities Supports Division (DDSD);

Provides referrals to available services for individuals, families and other stakeholders and conducts outreach for the program.

How does it get done?

The Senior Social Services Coordinator/Pre-Service Specialist is responsible for:

Making determinations to ensure that the Developmental Disabilities Supports Division (DDSD) continues to process Developmental Disability Waiver applications and allocate individuals for services in a fair and timely manner;

Works with internal and external partners throughout the DDW allocations process.

Who are the customers?

The Senior Social Services Coordinator, Pre-Service Specialist is mission critical to hold true to our core values, especially customer service and accountability, while serving individuals with intellectual and developmental disabilities

Ideal Candidate

The Senior Social Services Coordinator, Pre-Service Specialist is mission critical to hold true to our core values, especially customer service and accountability, while serving individuals with intellectual and developmental disabilities

Minimum Qualification

Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive a Defensive Driving Course Certificate as a condition of continued employment within 45 days of employment.

Working Conditions

Office setting with extensive use of personal computer, telephone, fax, copier, and other related office equipment that involves sitting, standing, bending, reaching, etc. to include lifting up to 30 pounds

Supplemental Information

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Agency Contact Information: Andrea Grider. Pre-service Specialist, Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.