Sr Field Service Engineer

Key Responsibilities
JOB DESCRIPTION

• Evaluate customer well programs and recommend liner hanger configurations suitable for each application. Each well requires a different plan and configuration.
• Modify or adjust tool assemblies and job plans to accommodate changing well conditions or customer requirements.
• Work closely with operations and workshop teams to ensure all equipment is prepared accurately, on schedule, and within quality standards.
• Serve as the technical point of contact for field service personnel and customers, ensuring flawless execution at the wellsite.
• Analyze job performance data and provide operational engineering feedback to improve consistency and success rates.
• Support troubleshooting and post-job review to identify improvement opportunities in process or configuration.
• Maintain accurate engineering documentation, work instructions, and customer communication records.
• Collaborate cross-functionally to drive operational readiness, equipment optimization, and customer satisfaction.
• This position operates in a dynamic workshop and field-support environment. The Field Service Engineer collaborates and supervises with technicians, operations, and field crews to meet customer demands and ensure flawless job delivery.
• The role may include mentoring or coordinating small teams of technical staff in preparation, testing, and execution activities.
• Ensure equipment inventory levels to ensure that utilization is acceptable
• Ensure the fleet of fixed assets (rental and service tools) to ensure adequate utilization and proper maintenance
• Make operational decisions that are consistent with the Completion Tools Values and will result in total customer satisfaction
• Financial authority within the Delegation of Authority for operational expenses, capital expenditures, as well as purchase of inventory
• Ensuring staffing levels of the organization to ensure personnel utilization is acceptable
• Travel to field jobs domestically to perform installation
• Understanding of profit and loss, balance sheet and the ability to adapt to earn appropriate profitability by job and by district
• All other ad-hoc requests

Qualifications

• Bachelor's degree in Engineering (Mechanical, Petroleum, or Industrial required).
• Minimum 10 years of experience in completions, liner hangers, or well engineering.
• Strong understanding of wellbore dynamics, cementing practices, and completion design.
• Must have experience executing liner hanger installations in the field (10+ installations).
• Demonstrated ability to adapt solutions to varying operational and customer requirements.
• Excellent analytical, communication, and interpersonal skills.

Technical Requirements

• Extensive technical and practical knowledge of operations, products, company policies, and government regulations
• Extensive product specific technical skills
• Knowledge of wellbore hydraulics and tubing movement calculations
• Knowledge of basic shop equipment and processes
• Knowledge of Pipe tally, fluid displacement and other downhole tool calculations
• Skilled with installation of completions and liner systems
• Skilled in understanding engineering drawings
• Skilled in completions, liner hanger and workover tool field operations
• Strong strategic leadership and managerial skills
• Admirable interpersonal skills conveyed in a pleasant and professional manner when interacting with employees, management, and customers
• Sound analytical and interpretational skills
• Skilled in applying problem-solving techniques to complications that may arise
• Skilled in supervision while exhibiting motivation, coaching, delegation, and training
• Skilled in verbal and written communication, as well as public speaking
• Ability to exhibit innovation, creativity, and self-development
• Ability to prioritize multiple activities with tight deadlines
• Ability to adapt to changing working conditions
• Ability to perform work accurately and thoroughly with a high attention to detail
• Ability to work independently, at a fast pace, and produce quality work
• Ability to be organized and follow a systematic method of performing a task
• Proficient with Microsoft Office desktop applications

Competencies Required

• Customer Focus
• Drive for Results
• Integrity and Trust
• Peer Relationship
• Action Oriented
• Conflict Management
• Timely Decision Making

HSE Requirements

• Shop environment orientation (exits, fire extinguishers, first aid & eyewash stations, spill kits, propane storage) and yard environment (building locations, processes);
• Standing, walking, squatting, bending, reaching, and walking (further details to be reviewed on JHA);
• All applicable Field Service on-site ticket requirement as per HSE Manager and client requirements;
• Strong safety leadership and a proven record of commitment to fulfilling all safety documentation requirements and duties;
• PPE training for possible noise exposure, mists/vapors, gloves, safety glasses and steel toed boots;
• WHMIS training