Technical Support Specialist

1 day ago

United States Seamless Full time

The Opportunity

Our company is continuing to grow and we're looking for a talented Technical Support Specialist to join the team As a Technical Support Specialist at Seamless.AI, you will manage technical and strategic questions from our customers primarily through email and scheduled customer calls.

Our platform empowers sales and marketing professionals with real-time contact data through our search engine, browser extension, and AI-powered validation and verification. To be successful, you'll need to quickly develop deep expertise in our products and services, enabling customers to achieve the best possible outcomes with our platform.

Responsibilities
  • Work 100% remotely to assist customers, resolving issues through email, calls, and other communication channels.
  • Deliver positive, professional, and solutions-oriented support to sales, marketing, and service professionals across our customer base.
  • Communicate thoughtful, customized solutions that help customers overcome challenges and grow their business.
  • Demonstrate composure, resilience, and adaptability as customer needs evolve and case volumes shift.
  • Build and maintain in-depth knowledge of Seamless.AI to troubleshoot and resolve software issues, collaborating with product and engineering teams as needed.
  • Partner with account managers and sales teams to identify opportunities for customer growth and expanded platform adoption.
Skillset
  • Passion for delivering exceptional customer experiences with prior support experience via email, chat, and calls.
  • Strong technical troubleshooting skills with the ability to investigate, diagnose, and fully resolve issues.
  • Proven success handling complex technical support cases and guiding escalations through to resolution.
  • Quick learner with expertise in software and an interest in APIs, CRM integrations, and solving technical challenges.
  • Excellent verbal and written communication skills.
Education and Requirements
  • 1-3  years of technical customer support experience, ideally in SaaS or with a software product
  • Experience with Salesforce Service Cloud ticketing system highly preferred
  • CRM experience is a plus
Check out what our employees think about working at Seamless: CLICK HERE

Since 2015, Seamless.AI has helped sales teams maximize revenue with the world's first real-time B2B search engine. As one of Ohio's fastest-growing companies, we've earned top industry accolades, including G2's 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs' 2024 Best Places to Work, and LinkedIn's Top 50 Tech Startups (2020, 2022, We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.

  • Technical Support Specialist

    4 days ago

    United States Armstrong Fluid Technology Full time

    Technical Support Specialist (electrical exp required)USANovember 18, 2025As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration.

  • Senior Technical Support Specialist

    1 week ago

    United States fullstory Full time

    This role can be performed remotely anywhere during PST business hours and within the United States.Technical Support Specialists at Fullstory are trusted product experts both for the company and for our customers. Whether it's helping a customer handle the nuance of search or tracking down why their site isn't capturing user sessions as expected, Technical...

  • Technical Support Specialist I

    23 hours ago

    United States Cultura Technologies Full time

    The company where you can make an impact and bring value.Job Summary:At Greenstone, our mission is simple: empower the agribusiness community with trusted, innovative solutions. We deliver reliable, scalable, and mission-critical software that drives success for our customers. As a market leader, we've earned our reputation by creating tools tailored to the...

  • Technical Field Support Specialist

    1 week ago

    , , United States OnMed Full time

    Who We Are and Why Join Us At OnMed, our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with...

  • Installation and Technical Support Specialist

    1 day ago

    CA, United States Trans Ova Genetics Full time

    DescriptionThe URUS Installation & Technical Support Specialist will support regional sales support, technical trouble shooting, and technical implementation for the GENEX Herd Monitor and Alta Cow Watch systems. This role merges commercial and technical expertise to ensure the successful deployment and utilization of livestock monitoring technologies that...

  • Remote Technical Product Support Specialist III

    6 days ago

    , , United States University of Utah Full time

    Details Open Date 12/09/2025 Requisition Number PRN43771B Job Title Remote Technical Product Support Specialists Working Title Remote Technical Product Support Specialist III Career Progression Track P00 Track Level FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule...

  • Remote Technical Product Support Specialist III

    3 days ago

    , , United States University of Utah Full time

    Details Open Date 12/09/2025 Requisition Number PRN43771B Job Title Remote Technical Product Support Specialists Working Title Remote Technical Product Support Specialist III Career Progression Track P00 Track Level FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule...

  • Technical Support Specialist

    19 hours ago

    Metcalf Ave Overland Park, Kansas, United States Titan Protection and Consulting Full time

    TITLE: Technical Support SpecialistASSIGNED TO: AdministrationREPORTS TO: Systems AdministratorPOSITION SUMMARY: Under the general direction of the Systems Administrator, the Technical Support Specialist provides basic installation service for clients, responds and resolves basic client inquiries, configures and manages related systems software and...

  • Technical Operations Specialist

    2 weeks ago

    United States ROK Technologies Full time $65,000 - $110,000 per year

    Technical Operations SpecialistAt ROK Technologies, our sole focus is architecting, deploying and managing the ArcGIS Enterprise suite and Desktop applications in Cloud and Hybrid environments. Recognized as an Esri Cloud Specialty Partner, our team of certified AWS, Azure, and Esri experts bring our many years of extensive, multi-disciplinary knowledge to...

  • Technical Training Specialist

    4 days ago

    United States GKN Full time

    Job Summary Making a DifferenceIt's inspiring to know you're contributing to the future of aviation. No matter your role, you'll be helping us deliver operational excellence to our customers.We're looking for an experienced Technical Training Specialist with a background in aerospace manufacturing to join our local HR team. In this role, you'll lead the...