Dental Receptionist

1 week ago

York, Pennsylvania, United States Specialty Dental Office Full time $40,000 - $60,000 per year

Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for providing exceptional patient service while managing the front desk operations of our dental clinic. This role requires strong communication skills, attention to detail, and a solid understanding of medical and dental terminology. The Dental Receptionist will play a crucial role in ensuring a smooth patient experience from scheduling appointments to managing medical records.

Responsibilities

  • Greet patients warmly and manage the check-in process efficiently.
  • Schedule appointments and manage the dental office calendar using EHR systems such as Dentrix or Eaglesoft.
  • Verify patient insurance information and handle insurance claims processing, including Medicare and other insurance verifications.
  • Maintain accurate patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
  • Handle multi-line phone systems to answer inquiries, provide information about dental services, and address patient concerns professionally.
  • Process payments and manage medical collections as necessary.
  • Collaborate with dental staff to ensure efficient patient flow and support care plans as needed.
  • Perform clerical duties such as filing, typing, and maintaining organized medical records.
  • Utilize computer skills to navigate various software applications.

Qualifications

  • Previous experience as a Dental Receptionist or in a similar medical office environment is preferred.
  • Strong understanding of medical terminology related to dentistry and healthcare practices.
  • Familiarity with EHR systems and dental software such as Dentrix or Eaglesoft is highly desirable.
  • Bilingual candidates are encouraged to apply for enhanced patient communication.
  • Excellent customer service skills with a focus on patient satisfaction.
  • Proficient typing skills with experience in 10 key typing preferred.
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.
  • Strong organizational skills along with clerical experience in an administrative support role are essential. Join our team as a Dental Receptionist where you can make a difference in patients' lives while contributing to an efficient healthcare environment

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • York, PA Required)

Ability to Relocate:

  • York, PA 17402: Relocate before starting work (Required)

Work Location: In person

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