Current jobs related to Customer Service Representative - Santa Ana, California - Force Management OC

  • Customer Service Representative

    2 hours ago

    Santa Ana, California, United States On Trend Group Full time

    Customer Service Representative (Customer-Facing + Sales)At On Trend Group, we specialise in helping brands stand out, connect with people, and build lasting customer relationships. We're expanding our team and seeking a confident, people-focused Customer Service Representative to deliver exceptional service while supporting our sales & marketing efforts in...

  • Customer Service Representative

    3 days ago

    Santa Ana, California, United States Edge Branding Inc. Full time $35,000 - $46,000

    Customer Service RepresentativeAre you somebody that can offer exceptional customer service to each customer you meet? Do you have an interest in the event marketing sector/Customer Service? Would you thrive in a fast-paced professional, target-driven environment?Due to continued business growth, Edge is keen to recruit a Customer Service Representative to...

  • Customer Service Representative

    1 hour ago

    Santa Ana, California, United States Ultimate Image Printing Full time

    Ultimate Image Printing  2110 S. Anne St, Santa Ana, CA Position: Customer Service Representative Work Type: Full-Time Expected hours: 40 /per week Hourly Payrate: $21 - $23   About the Job: Ultimate Image Printing is a fast-paced, rapidly growing company specializing in digital, offset, and large-format printing. We're passionate about quality and...

  • Sales and Customer Service Representative

    43 minutes ago

    Santa Ana, California, United States Golden Era Promotions Full time

    Join Our Team as a Sales and Customer Service RepresentativeGolden Era Promotions is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential...

  • Customer Service Representative

    3 hours ago

    Santa Ana, California, United States TTM Technologies Full time $37,469 - $59,225

    TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board ManufacturerAbout TTMTTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit...

  • Customer Service Representative

    1 hour ago

    Santa Ana, California, United States Story Lane Box Full time

    Company Description About UsAt Story Lane Box, we are passionate about curating and delivering unique storytelling experiences through thoughtfully designed products and services. Based in Santa Ana, CA, we merge creativity, organization, and a commitment to customer satisfaction. Our team thrives on innovation and efficiency, and we believe that every role...

  • Customer Service Representative

    4 hours ago

    Santa Ana, California, United States Hall's Culligan Water Full time

    As the premium provider of drinking water and water treatment services for the greater part of a century,Hall's Culligancontinues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.As aCustomer Service Representative (CSR),you'll play a vital role...

  • Bilingual Customer Service Representative

    53 minutes ago

    Santa Ana, California, United States ACE Cash Express Full time

    ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team Use your sales skills to earn more with ACE Hourly pay plus bonus incentives allows YOU to maximize your earning potentialThe pay range for this position is $ per hour.Bilingual – Spanish PreferredWHY ACE?ACE Cash Express employees are our...

  • AT&T Customer Representative

    3 hours ago

    Santa Ana, California, United States Crowson Management, Inc. Full time

    Crowson Management is hiring an AT&T Customer Representative to support AT&T's customer experience in Santa Ana. In this role, you'll help customers understand and access AT&T's latest wireless and internet services while providing dependable, professional support. This position is ideal for individuals who enjoy connecting with people, learning new...

  • Bilingual Vote Center Customer Service Representative/Election Representative

    4 hours ago

    Santa Ana, California, United States Orange County, CA Full time

    CAREER DESCRIPTIONBilingual Vote Center Customer Service Representative/ Election Representative (Extra Help)(Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese)Orange County Registrar of Voters (ROV) will begin accepting applications for the Vote Center Customer Service Representative/ Election...

Customer Service Representative

11 hours ago

Santa Ana, California, United States Force Management OC Full time

Our corporate mandate as a sales and business consulting firm is to refine and uphold the retail standard for our water and beverage clients. The Customer Service Representative is instrumental to this mandate, guaranteeing that every Anaheim customer interaction is characterized by clarity, dependability, and professionalism.

As a Customer Service Representative, you'll support our client's mission of accessible, sustainable hydration by delivering professional service. The Customer Service Representative handles inquiries about water delivery plans, verifies service availability, and recommends appropriate dispensers or refill solutions—ensuring every customer receives consistent, brand‑aligned support.

Key Responsibilities of the Customer Service Representative

  • Deliver frontline retail support by addressing customer inquiries on our client dispensers, bottled water, delivery services, and promotions.
  • Resolve customer issues by guiding customers through delivery setup, product exchanges and service adjustments.
  • Advise on hydration solutions by matching household needs with our client's delivery services, dispenser models, and refill programs.
  • Manage service requests, including enrollments, upgrades, and account changes, while maintaining accurate data records and compliance standards.
  • Clarify billing and payment concerns by applying credits, explaining promotions, and ensuring customers understand service agreements.
  • Partner with supervisors and retail teams to escalate complex service challenges, ensuring smooth resolutions and consistent care.

Minimum Qualifications of the Customer Service Representative

  • Bachelor's degree in Business, Communications, Marketing, or related field preferred.
  • Experience in customer support, retail support, or sales within consumer goods, subscription services, or hydration products.
  • Communication and problem‑solving skills to explain our client delivery services
  • Ability to stay organized, proactive, and adaptable while meeting satisfaction and retention goals in fast‑paced retail settings.
  • Commitment to compliance with our client's standards while delivering accurate guidance and reliable customer support.

Pay: $ $1,200.00 per week

Benefits:

  • 401(k)
  • On-the-job training
  • Professional development assistance

Work Location: In person