Sr. On-Site Service Specialist

5 hours ago

Cleveland, Ohio, United States ADN Group Full time

Job Title: Sr. On-Site Service Specialist / Offsite MS - Digital Printer Operator

Location:
Parma, OH

Position Type:
Contract - Temp to Engage (Onsite)

Shift:
Monday - Friday, 7:00 AM - 3:30 PM

Pay Rate:
$18.00/hr

Position Overview

Ricoh is seeking a detail-oriented
Sr. On-Site Service Specialist
to operate high-speed digital production printers and support day-to-day printing, mailing, and production operations. This role is ideal for candidates with experience in printing, mailing, or related industries who are comfortable in fast-paced warehouse environments. The position requires strong attention to detail, basic computer proficiency, and the ability to perform physical tasks including lifting up to 50 lbs.

Key Responsibilities
Printing & Production Operations

  • Operate high-volume digital production printers, duplicating, and bindery equipment.
  • Load paper, clear jams, and unload printed material.
  • Perform post-processing tasks such as binding, shrink-wrapping, collating, and packing.
  • Conduct quality control checks and final verification of printed materials.
  • Stage, print, collate, and pack orders according to customer specifications.

Shipping & Receiving

  • Utilize FedEx Shipping Manager and customer shipping software to fulfill orders.
  • Maintain records for reports, inventory, and job logs (Google Docs or other platforms).
  • Determine appropriate packing methods and materials; check packing slips for accuracy.
  • Respond to and coordinate service calls, assist with filing and archiving.

Equipment Maintenance

  • Perform basic troubleshooting and minor repairs on printers, copiers, and bindery equipment.
  • Maintain copier functionality and conduct routine equipment checks.

Administrative & Communication

  • Document daily activities, job progress, and inventory accurately.
  • Communicate effectively with supervisors, colleagues, and customers via Microsoft Teams, Outlook, and other channels.
  • Follow instructions, technical manuals, and standard operating procedures accurately.

Physical & Safety Requirements

  • Walk, stand, bend, twist, and remain on feet for entire shift.
  • Lift, pack, and carry boxes up to 50 lbs.
  • Adhere to workplace safety and operational protocols.

Qualifications & Requirements

  • High school diploma or GED required; some post-secondary education preferred.
  • 1-2 years of related experience in printing, mailing, or production environments preferred.
  • Basic computer proficiency, including Microsoft Office Suite.
  • Knowledge of copier, printer, and bindery equipment preferred.
  • Understanding of shipping/receiving procedures.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal communication and customer service skills.
  • Ability to work independently and meet deadlines.

  • Sr. Director Offshoring Services, FS

    2 weeks ago

    Cleveland, Ohio, United States CBIZ Full time $120,000 - $250,000 per year

    Status Category:Full-TimeExempt/Non-Exempt:ExemptJob Code:FS162CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to...

  • Crisis Intervention Specialist

    4 days ago

    Cleveland, Ohio, United States FrontLine Service Full time

    As part of the Care Response Team, provides screening, crisis intervention and crisis assessment services to individuals experiencing a mental health or substance use crisis following a call to 911 or 988. The Crisis Intervention Specialist will respond in the community with a Peer Support Specialist and be responsible for providing brief mental health...

  • Sr Client Solution Specialist

    1 week ago

    Cleveland, Ohio, United States PNC Financial Services Group Full time

    Job ProfilePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to...

  • Sr Client Solution Specialist

    6 days ago

    Cleveland, Ohio, United States PNC Full time $34,000 - $62,500

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Early Career Planner/Siting Specialist

    2 weeks ago

    Cleveland, Ohio, United States WSP in the U.S. Full time $50,000 - $70,000 per year

    Job DescriptionThis OpportunityWSP is currently initiating a search for a full-timeEarly Career Urban Plannerfor ourCincinnati, OH, Columbus, OH, Cleveland, OH Dayton, OH Akron, OH Toledo, OHor other regionaloffices such asLexington, KY, Louisville, KY, Pittsburgh, PA and Indianapolis, IN.Take part in providing local technical planning assistance for...

  • Crisis Intervention Specialist

    2 weeks ago

    Cleveland, Ohio, United States FrontLine Service Full time $46,400 - $76,000 per year

    Job Details Main Office - Cleveland, OH Description The Crisis Intervention Specialist (CIS), as part of the Children Who Witness Violence program (CWWV) provides acute trauma intervention services in the home and community, trauma screening, assessment, Child Family Traumatic Stress Intervention and Trauma Focused -Cognitive Behavioral Therapy as...

  • Store Customer Service Specialist

    2 weeks ago

    Cleveland, Ohio, United States Sherwin-Williams Full time $60,000 - $120,000 per year

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Crisis Intervention Specialist

    2 weeks ago

    Cleveland, Ohio, United States FrontLine Service Full time $38,000 - $76,000 per year

    As part of the Mobile Crisis Team (MCT), provides phone and community-based crisis response to adults presenting with urgent mental health needs. Services include: answering the crisis hotline; providing resource information and linkage to community providers; completing crisis assessments in community or hospital settings; and safety/disposition planning....

  • Sr. Client Service Associate

    2 days ago

    Cleveland, Ohio, United States Signature Estate & Investment Advisors, LLC Full time

    JOB DESCRIPTIONJOB TITLE:   Sr. Client Service AssociateEMPLOYER: Signature Estate and Investment Advisors IncDEPARTMENT: Advisory TeamREPORTS TO: Lead Advisor EFFECTIVE DATE: 11/10/2025SUMMARY: This position supports the lead advisor with account management and client service needs. As a member of an advisory team, each member works together servicing...

  • Site Supervisor

    2 weeks ago

    Cleveland, Ohio, United States Air Products Full time $80,000 - $120,000 per year

    At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...