Community Support Supervisor

Job Description:

Job Title: Community Support Supervisor
Location: Columbia, MO
Department: Adult Community Services
Employment Type: Full Time
Shift: Flexible
 

Job Summary:

Are you a passionate and dedicated community member looking to make a positive impact in the lives of individuals facing mental health or substance use disorders? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team as a Community Support Specialist Supervisor

Columbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options. Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri.

Position Perks & Benefits:

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• 29 Days of PTO for Full-Time employees

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement
   

Key Responsibilities:

• Community Engagement: Establish and maintain effective relationships with community agencies under Director or Vice President's guidance, fostering collaborative partnerships to enhance support networks and resources.

• Quality Assurance: Conduct monthly record reviews to ensure compliance with State Regulatory/CARF standards and Quality Improvement Indicators, upholding the highest standards of service excellence and regulatory compliance.

• Continuous Improvement: Address deficiencies identified during weekly staffing meetings and assist associates in corrective actions, fostering a culture of continuous learning and improvement.

• Service Oversight: Provide oversight for service provision, including spot checks on staff documentation accuracy and adherence to service expectations, ensuring consistency and quality in service delivery.

• Regulatory Compliance: Monitor progress notes for regulatory compliance and ensure proper reference to treatment plans, maintaining transparency and accountability in client care.

• Community Readiness: Ensure Community Support associates are equipped for community-based service delivery, providing the necessary training and resources to excel in their roles.

• Training Coordination: Develop annual training schedules and coordinate required in-services with Clinical Supervisor, nurturing a culture of professional development and growth.

• Timely Reporting: Complete and review written reports for referral sources in a timely manner, fostering transparency and communication with external stakeholders.

• Promoting Recovery Principles: Promote the SAMHSA 4 Principles of Recovery and integrate healthcare services as a team leader, championing a holistic approach to wellness and recovery.

• Professional Representation: Ensure professional representation and appropriate contact with clients and external entities, fostering trust and confidence in our organization's services.

• Comprehensive Program Coordination: Develop program schedules respecting client rights and coordinate comprehensive services with outside agencies, ensuring holistic support and continuity of care.

• Financial Management: Monitor program budgets, review service delivery, and develop quarterly fiscal projections, optimizing resource allocation and financial sustainability.

• Staffing Management: Provide uninterrupted coverage by scheduling associates and arranging substitute coverage, ensuring seamless operations and continuity of care.

• Performance Evaluation: Conduct timely evaluations of PFH associates, providing constructive feedback and support for professional growth.

• Clinical Leadership: Provide clinical direction, perform corrective coaching, and maintain supervision records, fostering a supportive and empowering work environment.

• Policy Development: Ensure implementation of policies and procedures, recommending changes as needed to maintain compliance and effectiveness.

• Quality Management: Develop and implement a QM measurement system to promote continuous improvement, driving excellence in service delivery and client outcomes.

• Crisis Response: Participate in assessments and crisis assessments as required, providing timely and effective support during critical situations.

• Timely Completion: Ensure completion of treatment plans and quartiles within designated time frames, promoting efficient and effective service delivery.

• Commitment to Company Goals: Demonstrate commitment to company goals and objectives, embodying our mission and values in all aspects of work.

Education and/or Experience Qualifications:

Substance Use Disorder Programs:

• Master's Degree: Graduate from an accredited college or university in social work, counseling, psychology, psychiatric nursing, or related field, with at least 1 year of professional experience in substance use disorder treatment.
  OR
• Bachelor's Degree: Graduate from an accredited college or university in social work, counseling, psychology, psychiatric nursing, or related field, with at least 2 years of professional experience in substance use disorder treatment. Also, demonstrate competencies in supervision and substance use disorder
  treatment.
  OR
• Community Support Specialist Supervisors of Adolescent Programming: Require at least 2 years of supervised experience working with adolescents in education, treatment, or social service settings.
   

Mental Health Programs:

• Qualified Mental Health Professional: Meet one of the following criteria:
  • Physician with mental health training.
  • Psychiatrist or psychologist licensed under Missouri state law.
  • Licensed professional counselor or clinical social worker with specialized training in mental health services.
  • Registered psychiatric nurse with 2 years of experience in a psychiatric setting or a Master's degree in psychiatric nursing.
  • Master's or Doctorate degree in related fields with a practicum or 1 year of supervised experience.
  • Community Support Specialist meeting specified criteria, including a bachelor's degree in a human services field or equivalent experience.
  • Community Support Specialist Supervisors in mental health programming must have at least 3 years of case management experience in the mental health field.

Required License/Certification:

Preferred: Licensure or certification relevant to substance use disorder treatment, such as:

• Certified Alcohol and Drug Counselor (CADC)
• Certified Reciprocal Alcohol and Drug Counselor (CRADC)
• Certified Advanced Alcohol and Drug Counselor (CAADC)
• Certified Criminal Justice Addictions Professional (CCJP)
• Registered Alcohol and Drug Counselor (RADC-P)
• Registered Alcohol and Drug Counselor (RADC)
• Certified Co-occurring Disorders Professional (CCDP)
• Certified Co-occurring Disorders Professional Diplomate (CCDP-D)
   

Preferred: Licensure relevant to Mental Health Programs: 

• Licensed Clinical Social Worker (LCSW)
• Licensed Professional Counselor (LPC)
• Licensed Psychologist
• Licensed Marriage and Family Therapist (LMFT)
• Licensed Psychiatrist or Physician

Additional Qualifications:

• Knowledge of case management and rehabilitation methods related to mental health and substance use disorder treatment.

• Familiarity with community resources for individuals with mental health and/or substance use disorders.

• Understanding of legal requirements and court procedures in mental health and substance use disorder treatment.

• Knowledge of supervisory and training techniques in a mental health treatment setting.

• Ability to plan, supervise, and evaluate the work of Community Support Specialists.

• Strong communication skills, both verbal and written, to produce clear and concise reports.

Supervisory Requirements:

• Communicate and encourage participation in the organization's strategic direction.

• Provide leadership and guidance in all Community Support aspects.

• Monitor and execute quality improvement initiatives actively.

• Engage associates to achieve goals effectively.

• Communicate changes within the department for smooth implementation.

• Intervene in difficult personnel situations with discretion and HR support.

• Foster a team-oriented approach, encouraging input and collaboration.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.