Community Support Worker

MBI Health Services, LLC. is a certified behavioral health agency servicing the D.C. Metropolitan Area. We provide a wide range of services and programs for both adults and children for the sake of helping each individuals gain back their confidence and security into their lives. We partner with several well-­known and highly regarded government healthcare agencies, such as the Department on Behavioral Health, the Department on Disability Services, and the National Institutes of Health.

Start Your Career in Behavioral Health. Gain Field Experience While Making an Impact.

Are you a current master's student or recent graduate in Social Work, Counseling, Psychology, or a related field? MBI Health Services is offering a unique opportunity to work as a Community Support Worker (CSW)—a contract role that allows you to gain hands-on experience supporting individuals with serious mental illness and behavioral health needs in real-world settings.

As a CSW, you'll work primarily in the field, helping clients develop life skills, access vital resources, and work toward greater independence. While this role does not count toward clinical or licensure hours, it provides invaluable experience working directly with vulnerable populations and being part of a multidisciplinary care team—perfect for those seeking exposure to behavioral health work and care coordination before fully entering the clinical field.

Major Duties and Responsibilities

• Follow all MBI policies and procedures to ensure quality care in compliance with DC Mental Health Standards, MBI regulations, and all applicable Federal, State, and local laws.

• Maintain confidentiality of consumer records and documentation in accordance with HIPAA and MBI policies.

• Conduct interviews, collect assessments, and evaluate daily functioning to help identify areas requiring continued support, treatment, or additional resources.

• Provide support in school, home, and community settings to help consumers function more independently and safely.

• Facilitate physical, social, educational, and recreational activities.

• Serve as a positive role model and support clients in developing coping, interpersonal, and daily living skills.

• Identify and connect clients to appropriate community services, including social, educational, recreational, and economic supports.

• Maintain ongoing collaboration and communication with external providers, agencies, school staff, and caregivers.

• Recognize and effectively respond to potential crisis and emergency situations; inform Supervisor or Manager of incidents promptly and implement appropriate strategies.

• Assist the case management team with identifying concerns and providing feedback for the development of the consumer's Individual Recovery Plan.

• Participate in treatment team meetings, supervisory sessions, and program trainings.

• Provide a minimum of 25 billable SIDA hours (See, Intervene, Document, Approve) weekly.

• Ensure all services contribute to a smooth transition for new clients and support a positive and respectful consumer experience.

• Attend all required trainings and mandatory meetings.

• High School Diploma or GED required.

• Some college coursework preferred; ideal candidates will have education in Social Work, Psychology, Education, or a related field.

• Prior experience working in mental health, social services, or educational settings

• Strong verbal and written communication skills.

• Ability to manage time effectively, stay organized, and multitask in a fast-paced environment.

• Basic computer proficiency required.

• Must be able to work independently while collaborating with a multidisciplinary team.

• Successful completion of criminal background check and other regulatory clearances required.

MBI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We offer a competitive total rewards package including market salaries, PTO,  employee perks, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K Plan, 401K Matching, Employee Referral Benefits, Short-term/Long-term disability, Growth Opportunities, and more.

It is MBI Health Services policy to comply to D.C. Mayor Bowser's order issued on August 10, 2021, that all DC employees and DC Contract/Grant Agencies must get vaccinated.

MBI will also accommodate medical and religious exemptions. More information can be provided upon application acceptance.

Together, we can offer steps toward empowerment