Customer Service Greeter

6 days ago

Tampa, Florida, United States Enterprise Holdings Full time $31,200 per year
Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company. 

Enterprise Mobility has an exciting opportunity for a TPA Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the rental process. Provides member with appropriate vehicle selection. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This full time role would be located at the Tampa International Airport.

5405 Airport Service Rd.

Tampa, Fl 33607

Compensation: $15/hour based on a 40 hour work week. This positiion also provides an opportunity to earn performance-based commission.

Schedule: 5 day work week with 2 consecutive days off. Specific off days to be determined. Candidates must have open availability to work any schedule, including nights, weekends, holidays, and potentially overnight.

We offer:

  • Paid time off
  • Employee discounts
  • 40 hour per week consistent work schedule
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement savings plan including 401k with matching profit sharing
  • Training and development
Responsibilities
  • Work proactively with drivers, auto detailers, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Emerald Aisle for cleanliness.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 2 moving violations in the last 3 years.
  • No drug or alcohol related convictions on driving record in past 5 years (DWI/DUI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work at a location that is open 7 days per week and includes weekends, weeknights, and holidays 

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