Record Keeping/Social Media/Guest Relations Part Time Position or Internship

4 days ago

Royal Oak, Michigan, United States African Safari Wildlife Park Full time

International Animal Exchange, Inc and African Safari Wildlife Park is a Drug Free Workplace and an Equal Opportunity Employer.

Please fill in and complete the following Job Application to the best of your ability. Incomplete applications will not be considered. This includes Past Employment with References.

For this Position: Must have excellent communication skills, attention to detail, and be able to pass pre-employment screening, must have valid Driver's License OR State ID. Internship is Paid, part-time, working 10-20 hours a week, Monday-Friday, flexible on scheduling if still in school. Job is in an in-office setting in Royal Oak, MI. Opportunities to work at the Zoo in Port Clinton, Ohio during internship. Internship available for credit if needed.

Record Keeping/ Social Media/ Guest Relations Intern:

Description: The Record Keeping/Social Media/ Guest Relations Position will assist office staff with documentation, filing, social media outreach and guest services, including management/upkeep of online record keeping databases. An excellent opportunity for anyone looking for social media and registrar experience.

Intern tasks can also consist of:

  • Guest Services- issuing, redeeming tickets and/or making reservations through ticketing platform online
  • Assisting with permitting process for animal transports
  • Responding to customer feedback and inquiries through email and phone
  • Answering FAQS about Zoo for customers through the phone and online
  • Creation of promotional content through Facebook and online marketing program
  • Social media advertising through Google and Facebook
  • Managing and updating of website or willingness to learn
  • Answering phones and directing calls to appropriate personnel
  • Coordinate season ticket trades with radio, tv and print companies

  • Management of customer email database

  • Production of Excel spreadsheets/templates

  • Filing, Copying, and other administrative documentation
  • Taking messages
  • Mailing
  • Personal assistant duties to the owner
  • Use of personal vehicle to run errands (mile reimbursement offered)
  • Other tasks as assigned

Qualifications: Excellent communication and interpersonal skills, commercial awareness, attention to detail, ability to think strategically, and ability to adhere to the company's existing record keeping policies and processes. Ability to handle multiple tasks simultaneously in fast-paced environment. Ability to work independently and as a Team Member. Enthusiasm and willingness to learn new skills, tasks, etc. Proficiency in the

Microsoft Office software; Word and Excel are strongly preferred. Background in Zoology or Natural Resources is a plus.

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