Dental Office Manager

2 days ago

Lowell, Massachusetts, United States Excel Dental Lowell Full time
:

Key Responsibilities:

  • Lead and direct the team to ensure consistent and high-quality patient service.
  • Participate in onboarding and training new team members.
  • Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training.
  • Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties.
  • Supervise staff activities and assignments in accordance with office policies and legal requirements.
  • Contribute to marketing strategies and initiatives to promote the practice.
  • Oversee patient relations and resolve patient complaints effectively.
  • Organize and facilitate monthly staff meetings to maintain clear communication.
  • Address conflicts and administer disciplinary actions when necessary.
  • Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.
  • Adhere to all state and federal regulations governing dental practice operations.
  • Greet and check in patients in a friendly manner
  • Collect co-payments and verify insurance coverage
  • Treatment planning and coordinating to promote high-case acceptance
  • Review and maintain schedules for productivity
  • Schedule and confirm patient appointments
  • Prepare new patient records neatly and accurately
  • Various office duties as assigned by Regional Mangers and CEO
  • Responding to patient financial inquiries and directing to appropriate departments, as necessary

Requirements:

Qualifications for Dental Office Manager include:

  • Exceptional People Skills/Customer Service
  • Insurance eligibility and verification experience
  • Reliable/ Fast Learner
  • Able to work independently as well as in a team environment
  • Bilingual and Spanish speaking (Required).

Benefits:

  • Paid Vacation Time (PTO)
  • Paid Holidays
  • Paid Sick-Time
  • 401K Plan with Matching
  • Health Insurance
  • Dental Insurance
  • Mentorship for Career Advancement
  • Free Parking
  • & Much More

Competitive Compensation & Bonus OpportunityMentorship available for career growth, expansion of skills, and higher earning potential

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