Front Office Manager
1 week ago
Office Manager / Customer Service – Walker's Gymnastics & Dance (Lowell, MA)
Walker's Gymnastics & Dance is looking for a reliable, organized, and upbeat Office Manager to join our team. This role handles all front-desk operations, class management in iClassPro, and communication with families and coaches.
Ideal candidates have strong computer skills, great people skills, and thrive in a fast-paced, kid-friendly environment.
Schedule: 30–40 hours/week (afternoons, evenings, some weekends)
Pay: $22–$30/hr based on experience
To apply, email with your resume and availability.
Key Duties:
- Manage class enrollments, billing, and parent communication in iClassPro
- Handle phone, email, and walk-in inquiries
- Support coaches and scheduling
- Process tuition, payments, and monthly reports
- Coordinate new session rollouts, team communication, and events
- Ensure smooth day-to-day operations
Requirements:
- Strong with Excel / Word / iClassPro / Google Workspace
- Excellent communication & organization
- Prior experience in a gymnastics, dance, or youth activity environment preferred
Job Type: Full-time
Pay: $ $30.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Paid time off
Work Location: In person
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