Front Office Manager

1 week ago


Lowell, Massachusetts, United States Walker's Gymnastics and Dance Full time $36,000 - $60,000 per year

Office Manager / Customer Service – Walker's Gymnastics & Dance (Lowell, MA)

Walker's Gymnastics & Dance is looking for a reliable, organized, and upbeat Office Manager to join our team. This role handles all front-desk operations, class management in iClassPro, and communication with families and coaches.

Ideal candidates have strong computer skills, great people skills, and thrive in a fast-paced, kid-friendly environment.

Schedule: 30–40 hours/week (afternoons, evenings, some weekends)

Pay: $22–$30/hr based on experience

To apply, email with your resume and availability.

Key Duties:

  • Manage class enrollments, billing, and parent communication in iClassPro
  • Handle phone, email, and walk-in inquiries
  • Support coaches and scheduling
  • Process tuition, payments, and monthly reports
  • Coordinate new session rollouts, team communication, and events
  • Ensure smooth day-to-day operations

Requirements:

  • Strong with Excel / Word / iClassPro / Google Workspace
  • Excellent communication & organization
  • Prior experience in a gymnastics, dance, or youth activity environment preferred

Job Type: Full-time

Pay: $ $30.00 per hour

Expected hours: 36 – 40 per week

Benefits:

  • Paid time off

Work Location: In person



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