QA Supervisor

Job Purpose

Position reports to the Sr. Quality Manager and manages a team of hourly quality employees. This role has overall responsibility for managing product safety and quality for the food/dietary supplement facility including regulatory compliance, food safety plan development/execution, Unilever Health & Wellbeing policies & standards, and facility continuous improvement efforts.

The QA Supervisor will help manage the site quality performance and develop local quality strategy in order to achieve Unilever Manufacturing Systems (UMS) performance as measured by our core Key Performance Indicators (KPIs).

Reporting to the site Quality Manager, the QA Supervisor leads the implementation of factory specifications, standards and Quality Management System (QMS) for food/supplement safety, quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures consistent implementation of systems to maintain compliance with local regulatory requirements and drives program improvement activities to ensure consumer safety & overall product quality and address consumer / customer issues. This person will lead the Food Safety & Food Defense teams; implement updates to the Food Safety & Food Defense plans; support internal and external auditing; and carry out other related compliance activities. This role will report on program performance to the Quality manager, site leadership team and to external stakeholders

Job Responsibilities

• Lead both site's Food Safety and Food Defense teams
• Responsible for implementation of Food Safety and Food Defense plan updates
• Help lead the identification, evaluation and resolution of issues impacting product quality and food safety including the completion of routine site inspections.
• Manage Finished Product and Zone 1 testing, reporting and CAPA's in the Environmental Monitoring Plan
• Work with the Quality Manager to ensure the continued implementation of all company quality policies and procedures
• Prepare data, evaluate and work with site manager to determine ingredient and product dispositions.
• Prepare monthly reports as required on the activities of the laboratory and quality-related performance of the site.

• Update content and report compliance to annual and routine training to employees on quality topics such as methods to comply with GMPs, Allergen Control and Statistical Process Control procedures.

• Monitor the production process by reviewing operations control data, respond to and document out-of-spec incidents and respond to questions from staff on quality issues.

• Manage and follow up on corrective actions from both Internal and External Audits.
• Follow all company policies and procedures such as safety requirements
• Coordinate continuous improvement activities in Quality with direction from UMS department
• Provide support towards consumer complaint reduction and improvements
• Support Quality plant teams; HACCP, Consumer complaint, Sanitation, and RCA
• Support validation and verification for sanitation and allergens across all production lines
• Input into the Quality loss trees and drive actions and follow-up for improvements
• Partner with Quality supervisors to align ways of working in Quality across Unilever sites
• Provide continuity of quality programs through change management processes (i.e. innovations, capital improvements)
• Serve as third party laboratory and procurement liaison leading 8 Stages of Incoming Material methodology for non-conforming products and associated improvement initiatives

Required Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelors Degree preferably in a science field, such as Chemistry, Biology, Food Science, etc.
• Minimum two years' experience in food, dietary supplement or equivalent regulatory-facing experience
• Strong analytical skills; ability to translate data into action and follow-through
• Excellent math, written and verbal communication skills
• Computer proficiency, esp. Excel, Word, SAP

• Flexible, motivated individual with the ability to adapt quickly and effectively.

• Ability to lead in a fast-paced environment

• Basic knowledge of ice cream composition, sanitation principles, microbiology and quality assurance policies.

Preferred Qualifications

• Extensive understanding of sanitation principles, microbiology and quality assurance policies.
• A passion for design

Pay: The pay range for this position is $69,360 to $104,040. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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