Medical Receptionist – Pediatric Orthopaedics

7 days ago

St Petersburg, Florida, United States CHILDREN'S ORTHOPAEDIC AND SCOLIOSIS SURGERY ASSOC Full time $40,000 - $70,000 per year

Exciting opportunity to join a growing and respected pediatric orthopaedic practice We are seeking a highly organized and detail-oriented Medical Receptionist with proven expertise in charge entry and benefit interpretation to become an integral part of our administrative team. This position is well-suited for a professional who thrives in a fast-paced clinical environment, enjoys patient interaction, and brings strong knowledge of insurance verification and benefits processing.

Key Responsibilities
  • Serve as a welcoming first point of contact for patients and families
  • Answer phones, manage high call volumes, and schedule appointments efficiently
  • Create, update, and maintain accurate patient accounts
  • Perform insurance verification and benefit eligibility checks
  • Accurately process point-of-service collections and charge entry into EMR systems
  • Assist with accounts receivable follow-up and benefit collections
  • Support clinic preparation and day-to-day administrative operations
  • Provide excellent customer service to patients, families, and providers
  • Collaborate with team members to ensure smooth clinic flow
Qualifications
  • Associate's or Bachelor's degree preferred (not required)
  • Ability to interpret and accurately understand medical benefits, with a strong focus on Explanation of Benefits (EOB) statements
  • Demonstrated experience in charge entry, insurance verification, and benefit collections strongly preferred
  • Strong customer service skills with the ability to multitask in a high-volume setting
  • Prior experience in a medical practice or billing department (orthopaedics a plus)
  • High attention to detail, accuracy, and follow-through
  • Longevity and growth in previous positions highly valued
  • Proficiency with EMR systems (Athena/EPIC/Phreesia or similar), Microsoft Outlook, and related programs
  • Critical thinking, professionalism, and articulate communication skills required
  • Bilingual Spanish strongly preferred but not required
  • Professional references required
Benefits
  • Competitive starting salary with performance-based incentives
  • Paid time off and generous holiday schedule
  • Employer-paid medical plan options; dental and vision available
  • Profit-sharing retirement plan
  • Life insurance plan
  • Employee referral bonus program
  • Opportunities for growth and cross-training within a dynamic practice

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