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Community Engagement Coordinator

2 weeks ago

San Francisco, California, United States Street Level Strategy Full time

About Street Level Strategy

Street Level Strategy, LLC is a political and public affairs consulting firm specializing in grassroots mobilization, coalition building, campaign management, marketing, communications, and strategic consulting. We combine time-tested grassroots engagement strategies with a data-driven, results-first approach to design and execute high-impact programs for clients across a variety of industries and sectors.

Street Level Strategy is a growing firm with a footprint across North America. Our team of over 30 professionals is based in Pasadena, CA, with offices in Sacramento and Berkeley, CA. Our clients include political candidates, ballot measures, issue advocacy campaigns, government agencies, non-profit organizations, and Fortune 500 corporations across the U.S. and Canada.

We take pride in the diversity of our team—we are bilingual, have women and people of color in high-level leadership positions, and reflect the diversity of the communities we serve.

Position Overview:

The Community Engagement Coordinator (CEC) will be passionate about community outreach, committed to making a meaningful impact, and skilled at communicating effectively with diverse populations in English, Spanish, and Vietnamese. This project-based role focuses on fostering community relationships in the East Bay (West Oakland / Alameda), San Jose, and the surrounding Bay Area. The CEC will conduct focused community outreach that includes house meetings, one-on-one engagement with community members, and stakeholder relationship management.

The ideal candidate is experienced in community organizing, grassroots mobilization, or working with community-based organizations (CBOs) and thrives in fast-paced, collaborative, field-driven environments.

Who You Are

  • Passionate about helping others access vital resources.
  • Comfortable engaging with diverse populations and building meaningful relationships.
  • Detail-oriented, organized, and able to manage sensitive information with discretion.
  • Positive, approachable, and able to communicate complex information clearly.
  • Self-motivated, able to work independently, and follow through on tasks.

What You Will Achieve

Promote programs and increase access to resources

  • Inform and educate residents on how to access government sponsored energy efficiency programs, financial aid, and utility bill discounts.
  • Engage community members in friendly, informative, and empowering conversations and assist with program enrollment.
  • Represent professionally at events, workshops, and community events.

Support residents through the application process

  • Provide hands on "white glove" support to assist clients in completing applications for rebate programs.
  • Track client progress, follow up as needed, and maintain accurate records with confidentiality.

Build lasting community relationships

  • Foster strong connections with residents and local organizations.
  • Serve as a subject matter expert during workshops and presentations.
  • Inspire confidence and encourage program participation.

Contribute to measurable community impact

  • Collect and maintain outreach data for reporting and program improvement.
  • Increase community engagement and participation through effective relationship-building.

Required Qualifications

  • Fluency in English,Spanish, and Vietnamese with the ability to communicate technical program details.
  • Experience in community outreach, public engagement, or canvassing.
  • Strong communication skills with diverse community members.
  • Detail-oriented and able to follow processes accurately.
  • Proficient with technology for data entry and communication.
  • Self-motivated, able to work independently, and manage time effectively.
  • Available to attend workshops and trainings at various locations in the South LA area.

Preferred Qualifications

  • Previous case management experience.
  • Experience with energy efficiency programs, rebates, or community services.
  • Familiarity and connection with local neighborhoods and communities in Bay Area
  • Proficiency with GSuite (Google Sheets, Google Docs), Salesforce, and RingCentral is a plus

Benefits:

  • Hybrid onsite and remote work environment
  • Opportunity to make a meaningful impact in the community

Street Level Strategy, LLC is an equal opportunity employer. All applicants will be considered regardless of race, creed, color, marital status, gender, sexual orientation, religion, age, national origin, political affiliation, military status, or physical disability.

Pay: $ $32.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Do you have experience conducting community outreach or canvassing to connect residents with programs or services?
  • Have you provided one-on-one support to help individuals complete applications or access community resources?
  • Are you fluent in Spanish OR Vietnamese to communicate program details effectively? ( a plus)

Work Location: In person