Sales and Customer Service Associate

1 week ago


Vancouver, Washington, United States AutoSpa360 Full time

AutoSpa360 is a fast-growing automotive protection shop specializing in window tint, paint protection film (PPF), ceramic coatings, and detailing. We are looking for a friendly, motivated Sales & Customer Service Associate (Service Advisor) to help customers choose the right services, manage appointments, and ensure a smooth experience from start to finish.

Responsibilities

  • Greet customers in person, by phone, text, and email.
  • Recommend services based on customer needs (tint, PPF, coatings, detailing, etc.).
  • Create estimates, invoices, and schedule appointments.
  • Follow up with leads and maintain customer relationships.
  • Provide updates during service and ensure customer satisfaction.
  • Manage daily workflow with technicians and track vehicles in the shop.
  • Keep the front office clean, organized, and welcoming.

Qualifications

  • Experience in sales or customer service (automotive preferred but not required).
  • Strong communication skills and a professional, friendly attitude.
  • Comfortable with technology, texting customers, and using scheduling/CRM tools.
  • Organized, reliable, and able to multitask.
  • Interest in the automotive industry is a plus.

Benefits

  • Competitive pay + performance bonuses.
  • Full-time stable schedule.
  • Opportunities for growth in a rapidly expanding shop.
  • Supportive, fun team environment.

Schedule

  • Monday–Friday (occasional Saturday as needed).
  • Full-time, 8-hour shifts.

Pay: $50, $100,000.00 per year

Work Location: In person


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