Sales and Customer Service Associate
1 week ago
AutoSpa360 is a fast-growing automotive protection shop specializing in window tint, paint protection film (PPF), ceramic coatings, and detailing. We are looking for a friendly, motivated Sales & Customer Service Associate (Service Advisor) to help customers choose the right services, manage appointments, and ensure a smooth experience from start to finish.
Responsibilities
- Greet customers in person, by phone, text, and email.
- Recommend services based on customer needs (tint, PPF, coatings, detailing, etc.).
- Create estimates, invoices, and schedule appointments.
- Follow up with leads and maintain customer relationships.
- Provide updates during service and ensure customer satisfaction.
- Manage daily workflow with technicians and track vehicles in the shop.
- Keep the front office clean, organized, and welcoming.
Qualifications
- Experience in sales or customer service (automotive preferred but not required).
- Strong communication skills and a professional, friendly attitude.
- Comfortable with technology, texting customers, and using scheduling/CRM tools.
- Organized, reliable, and able to multitask.
- Interest in the automotive industry is a plus.
Benefits
- Competitive pay + performance bonuses.
- Full-time stable schedule.
- Opportunities for growth in a rapidly expanding shop.
- Supportive, fun team environment.
Schedule
- Monday–Friday (occasional Saturday as needed).
- Full-time, 8-hour shifts.
Pay: $50, $100,000.00 per year
Work Location: In person
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