Field Service Technician Level 2

2 days ago

Springdale, Arkansas, United States Foodmate, a Duravant Company Full time

** This position is for candidate's within an hour of Springdale, AK. **

Duravant's Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshoot issues, and provide upgrades/modernizations.

Duravant Field Service Technician:

  • Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services.
  • Perform mechanical, electrical, troubleshooting for
    PLC
    programs and servo drive configuration.
  • Achieve service delivery goals including response time, first time fix and customer satisfaction rates.
  • Responsible for timely and accurate documentation of all service activities.
  • Provide equipment reliability feedback to quality engineering and collaborate on improvements.
  • Participate in cross-training and cross-functional teams with other Duravant operating companies.

Duravant Field Service Technician Competencies: If you hold any of these qualifications please apply.

  • Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components.
  • Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation.
  • Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications.
  • AB PanelView and various types of HMI programming and troubleshooting.
  • Variable Frequency Drive (VFD) parameter configuration and programming.
  • Depth-full understanding of Servo drive motor systems and configuration.

Duravant Field Service Technician Job Requirements:

  • High School Diploma or equivalent required.
  • Associate or bachelor's degree in Mechatronics is desired.
  • EE, EET, EECS or Industrial Electronics degree is a plus
  • 1+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required.
  • Strong mechanical and electrical background required.
  • Solid understanding troublshooting of PLCs is a plus.
  • Must have a valid driver's license, valid passport, and a good driving record.
  • Travel extensively, up to 80% this can be regionally, nationally, or internationally

Duravant Field Service Technician benefits:

  • Overtime available
  • Time and half on weekends
  • Company truck
  • Shared company-paid premium health benefits with buy-up options.
  • Health Savings Account (HSA) options
  • Company-paid telemedicine program.
  • Company paid Long-term Disability Plan and Basic Life and AD&D.
  • 401(k) employer matching plan.
  • Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more).
  • Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.

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