Trading Partner Relationship Manager

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at

Job Description

As the Trading Partner Relationship Manager, you will report to Experian Health, manage the daily operations for a portfolio of large strategic partnerships, developing deep subject matter expertise for each relationship, create strategic plans to grow important relationships, ensure partners achieve commitments, and track their performance. You will work collaboratively and expeditiously, along with sales, product, finance, leadership, and other teams, to deliver exceptional partner experience.

You will have the opportunity to:

• Guide and facilitate, in collaboration with Experian Health (EH) legal team, contracting with payers, trading partners, and third parties to ensure EH has appropriate legal standing/protection to transact data on behalf of our customers and business interests
• Be the external liaison on behalf of EH with Payer connectivity/EDI business leaders and technical teams to ensure EH is aligned on availability, connectivity options, and issue resolution (for traditional EDI and new methods/transaction types)
• Internal escalation path for payer related issues
• Facilitate efficient and quick connectivity issue resolution through direct engagement with Experian Health, Payer, Provider, and trading partner resources (including payer enrollment escalations)

Qualifications

• 5+ years' Healthcare Revenue Cycle Client Relationship experience strongly recommended
• 3+ years' Healthcare EDI experience required
• Provider and Payer based background
• 3+ years' expertise with Salesforce or a similar CRM
• Experience with HL7 and X12 message/file formats and transactions
• Associated with WEDI, X12, HL7, CAQH CORE industry groups

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here:

At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.