Office Administrator

6 days ago

Irvine, California, United States -a297-44fd-a5b5-2f151ac68ec9 Full time

WICC Administrator – Job Description

Position Title: Administrator

Department: Operations / Administration

Employment Type: Full-Time

Location: WICC Group (Irvine, CA)

About WICC

WICC Group is a Job Matching & Career Development company that connects U.S. host companies with international students through J-1, CPT, OPT, and employment-based programs. We support companies by providing qualified talent and assist international students with career growth and immigration-compliant placement.

Position Summary

The Administrator plays a key role in supporting daily operations, coordinating communication between students, host companies, and internal teams, and ensuring that all documentation and processes follow company and immigration program guidelines. This position requires strong organizational skills, attention to detail, and excellent customer service.

Key Responsibilities Administrative Operations

  • Manage daily office operations, scheduling, and internal communications
  • Maintain organized digital and physical files, records, and documents
  • Assist with preparing contracts, onboarding documents, and compliance forms
  • Support the Operations Manager and Marketing Manager with administrative tasks

Student & Host Company Support

  • Communicate with J-1 / CPT / OPT candidates regarding documents, appointments, and program updates
  • Assist host companies with forms, confirmation letters, and placement documentation
  • Track student placements, start dates, training plans, and ongoing program compliance

Documentation & Compliance

  • Review and verify student documentation for visa programs
  • Update internal CRM systems with accurate information
  • Coordinate with third-party sponsors, schools, and government-related platforms when needed
  • Ensure all processes comply with company policies and federal program requirements

Customer Service

  • Respond to inquiries via phone, email, and messaging platforms
  • Provide timely support to employers and candidates
  • Assist with scheduling interviews, info sessions, and onboarding meetings

General Support

  • Prepare reports, spreadsheets, and weekly administrative summaries
  • Assist with marketing events, orientations, and student workshops as needed
  • Handle ad hoc tasks assigned by management

Qualifications Required

  • Strong communication skills (verbal & written)
  • Excellent organizational and time-management abilities
  • Able to handle confidential information responsibly
  • Proficiency with Google Workspace / Microsoft Office
  • Professional, friendly, and service-oriented attitude

Preferred

  • Prior administrative or coordinator experience
  • Experience working with international students or employment programs (J-1, CPT, OPT)
  • Bilingual skills (Korean/English or other languages)

Work Environment

  • Fast-paced, communication-heavy role
  • Daily collaboration with students, employers, and internal teams
  • Hybrid or on-site schedule depending on company needs

Why Work at WICC?

  • Growing company in the international education & employment sector
  • Opportunities to learn U.S. immigration-related programs
  • Supportive team and career-development environment

Pay: From $25.00 per hour

Expected hours: 40 per week

Work Location: In person

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