Line Cook/ Heat Handler

2 days ago

Arlington Heights, Illinois, United States Woodies Wings Oswego Full time $40,000 - $80,000 per year

Training starts Nov. 12th, 2025.

Store Opens Nov 19th, 2025.

Wing Wranglers – Do you love helping others and making new friends? Does being the face of our

company interest you?

Heat Handlers – Do you love to cook? Want to keep things spicy?

Required Training/ Experience/ Education for all positions:

  • High school diploma or equivalent (helpful but not required)
  • At least 2 years of experience in a similar role
  • Valid Food Handler Certificate (per local/state regulations)
  • Physically capable of standing/walking for 9 hours
  • Able to lift a minimum of 50 pounds
  • Good physical condition and reasonable hearing for safety
  • Ability to read, write, and comprehend English

Job Responsibilities and Duties for Wing Wranglers and Heat Handlers

Outlined, but not limited to:

  • Greet guests warmly and provide friendly, helpful service
  • Follow all steps of service and procedures
  • Take and accurately enter orders into the POS system
  • Operate, clean, and maintain the shake machine
  • Process cash, credit card, and other payments efficiently
  • Keep the checkout area clean, organized, and stocked
  • Follow all company policies and procedures
  • Handle fast-paced environments and adapt to changes
  • Address guest questions and concerns with professionalism
  • Completes all tasks as directed by management, including: cleanliness, stocking, prep, cooking,

sanitation, guest service, and adherence to standards

  • Maintains cleanliness and organization throughout the kitchen and prep areas
  • Assists with full kitchen cleaning as needed
  • Operates and maintains all machines safely and correctly, including setup and breakdown

(kitchen equipment, dish machine, milk shake machine)

JOB DESCRIPTIONS

Spreading our wings to deliver bold, unforgettable flavors to each and every guest.

Job Responsibilities and Duties for Flavor Captains and Sauce Bosses

Outlined, but not limited to:

Supervision & Leadership

  • Supervise and coordinate team activities during the shift
  • Assign tasks and ensure smooth workflow
  • Motivate and support team members
  • Address staff concerns and resolve conflicts

Operational Management

  • Ensure efficient operations throughout the shift
  • Manage inventory levels and order supplies as needed
  • Handle cash management and end-of-shift reconciliations
  • Open and close the store as required

Customer Service

  • Provide excellent guest service
  • Resolve customer complaints in a professional manner
  • Foster a welcoming and positive environment

Job Responsibilities and Duties for Wing Wranglers and Heat Handlers

(cont.):

  • Greet guests warmly and provide friendly, helpful service
  • Follow all steps of service and procedures
  • Take and accurately enter orders into the POS system
  • Operate, clean, and maintain the shake machine
  • Process cash, credit card, and other payments efficiently
  • Keep the checkout area clean, organized, and stocked
  • Follow all company policies and procedures
  • Handle fast-paced environments and adapt to changes
  • Address guest questions and concerns with professionalism
  • Completes all tasks as directed by management, including: cleanliness, stocking, prep, cooking,

sanitation, guest service, and adherence to standards

  • Maintains cleanliness and organization throughout the kitchen and prep areas
  • Assists with full kitchen cleaning as needed
  • Operates and maintains all machines safely and correctly, including setup and breakdown

(kitchen equipment, dish machine, milk shake machine)

  • Follows recipes and prep lists exactly
  • Accurately measures ingredients
  • Preps food and equipment to meet quantity, quality, and timing standards
  • Observes all sanitation and safety procedures, including proper cooling of hot foodsCompensation Details

Job Types: Full-time, Part-time

Pay: $ $19.00 per hour

Expected hours: 20 – 38 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

Work Location: In person

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