Senior Manager, Revenue Cycle Operations

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA

• Collaborates with peers to address trends or root causes for issues and implements education programs and tactics for staff and physicians to solve revenue cycle and compliance problems
• Oversees assigned revenue cycle functions including financial clearance, charge capture, billing, coding, denials, and customer service
• Manages revenue cycle resources using workload standard and performance expectations
• Participates on Clinic-wide or Emory Healthcare wide revenue cycle initiatives
• Participates in developing departmental goals and objectives
• Meets with other staff members to discuss progress and to develop future courses of action
• Keeps abreast of all regulations and standards that apply to billing and collections; monitors compliance with regulatory agencies and third party payers; determines impact of changes
• Interprets policies
• Communicates policy and procedure changes to staff
• Supervises staff and manages employee performance
• Provides on-going performance feedback, addresses problems, determines staffing needs, interviews and hires staff, orients and trains employees, verifies competency and identifies and suggests ways to develop skills
• Establishes departmental standards of customer service to ensure activities related to the collection of patient accounts are handled in a courteous and professional manner
• Works with supervisor to formulate plan for professional development
• Attends educational in-services as appropriate
• Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments
• Initiates revenue cycle impact studies as clinic specialties consider business or program development strategies
• Provides revenue cycle performance analyses to explain variances and develops implementation strategies to provide solutions to unfavorable variances
• Provides summary analysis of revenue cycle performance for assigned areas of responsibility, and other forums designed to report on found issues, solutions initiated by this position and specific activities assigned to execute improvements

MINIMUM QUALIFICATIONS:

• Bachelors Degree in healthcare or a related field with six (6) years healthcare experience or four (4) years revenue cycle experience with coding certification, two (2) of which must be supervisory OR any combination of equivalent education and experience
• Demonstrated understanding in how to manage resources across an organization impact in multiple clinic specialties (shared resources)
• Experience with ambulatory care environments and ability to translate and embed standard operating procedures and process into the clinical environment where appropriate
• RHIA, RHIT, CPC, CCS, or CHDA certification preferred

JOIN OUR TEAM TODAY Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. 

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at Please note that one week's advance notice is preferred.