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Marketing & Impact Specialist

2 weeks ago

Garden City, New York, United States Child Care Council of Nassau Full time

CCCN is seeking a full-time, on-site Marketing & Impact Specialist to enhance the organization's visibility and community reach through compelling communications and outcomes-driven reporting. This role is ideal for a creative, strategic communicator who is also data-minded, able to translate services into engaging stories, and measure impact effectively. The position supports CCCN's partnership with the Health and Welfare Council of Long Island and includes Social Care Network (SCN) Navigator responsibilities, such as conducting phone-based Medicaid screenings, coordinating referrals through Unite Us, and performing follow-up outreach to ensure successful connections while maintaining confidentiality.

Compensation: $ $35.71 hourly ($60,000 - $65,000 when annualized)

Compensation:

$60,000 - $65,000 yearly

Responsibilities:

Marketing & Communications (Approx. 45%)

  • Develop and implement integrated marketing strategies across digital, print, and social media.
  • Create and manage content for CCCN's website, email campaigns, newsletters, and social media.
  • Support media relations and public awareness initiatives to highlight CCCN's services, outcomes, and impact.
  • Ensure consistent brand voice and visual identity across all materials and partner communications.
  • Collaborate with internal teams on fundraising, outreach, and community engagement through strategic storytelling and campaign development.
  • Produce clear, community-centered messaging that helps families access CCCN services.

Data & Impact Reporting (Approx. 35%)

  • Collect, analyze, and report on program, outreach, and digital performance data.
  • Develop dashboards and data visualizations to communicate impact to funders, partners, and stakeholders and inform agency strategy
  • Ensure data accuracy across CCCN systems, including CRM platforms and reporting templates.
  • Support grant reporting and compliance with funder documentation requirements.
  • Identify trends and insights to inform marketing strategy, program improvement, and community engagement.

Social Care Network (SCN) Navigation (Approx. 20%)

  • Conduct phone-based screenings to assess needs and determine referral pathways for eligible Medicaid members.
  • Provide person-centered navigation, clearly explaining options, next steps, and reducing barriers to services.
  • Create, submit, and track referrals through Unite Us, ensuring timely coordination and accurate documentation.
  • Perform follow-up outreach to confirm successful connections and update referral outcomes.
  • Support SCN documentation, data tracking, and reporting for funded deliverables.
  • Maintain confidentiality and handle sensitive information with professionalism
  • Adhere to consent, training, and compliance requirements
  • Perform additional duties as assigned

Qualifications:

  • Bachelor's degree in Marketing, Communications, Public Health, Public Policy, Data Analytics, Social Work, or related field, or equivalent experience.
  • 3–5 years of experience in marketing/communications, data reporting, analytics, or mission-driven programs (nonprofit experience preferred).
  • Strong writing, storytelling, and editing skills with an outcomes-focused approach.
  • Highly organized with attention to detail and ability to manage multiple deadlines.
  • Proficient with CMS, email marketing tools, social media, spreadsheets, and reporting systems.
  • Strong interpersonal skills; comfortable engaging community members by phone with empathy and professionalism.
  • Ability to work a flexible schedule, including evenings and weekends, as needed

Preferred Skills

  • Experience with social media management tools and basic graphic design.
  • Familiarity with dashboards and data visualization tools.
  • Experience with referral platforms and closed-loop referral systems (e.g., Unite Us).
  • Knowledge of early childhood education, human services, Medicaid, or community-based programming.
  • Comfortable presenting outcomes and insights to internal teams, partners, or funders.

About Company

Child Care Council of Nassau (CCCN) is dedicated to empowering families with the guidance and resources needed to find high-quality childcare services, fostering the growth of innovative early childhood education in homes, centers, and schools, and supporting individuals on their journey to professional development and ventureship in this vital field.

Why work at CCCN? Enjoy benefits designed to support work–life balance, including a 35-hour workweek, paid holidays, paid mid-year and year-end office closures, one remote workday per week, and Summer Fridays from Memorial Day through Labor Day.

Additional benefits include vision and dental coverage; voluntary life, AD&D, long-term and short-term disability; identity theft protection; pet insurance; Aflac accident, hospital, and cancer coverage; guaranteed-issue life insurance; access to benefit counselors; and employer-funded Dependent Care or Health Reimbursement Accounts.