Behavioral Health Care Coordinator

7 days ago


Orchard Park, New York, United States Quaker Medical Associates Full time $146,240 per year

Behavioral Health Care Coordinator

As a Behavioral Health Care Coordinator, you will play a vital role in enhancing the well-being of our patients. The behavioral health care manager is a core member of the collaborative care team, including the patient's medical provider and psychiatric consultant. The behavioral health care manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other mental health providers.

What you'll do:

  • Support the mental and physical health care of patients on an assigned patient caseload.
  • Closely coordinate care with the patient's medical provider and, when appropriate, other mental health providers.
  • Screen and assess patients for common mental health and substance abuse disorders.
  • Facilitate patient engagement and follow-up care.
  • Provide patient education about common mental health and substance abuse disorders and the available treatment options.
  • Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments appropriate.
  • Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g.problem-solving treatment or behavioral activation) as clinically indicated.
  • Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
  • Track patient follow up and clinical outcomes using a registry.
  • Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients.
  • Document patient progress and treatment recommendations in EHR (Medent) as
  • Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant

Basic qualifications

  • Experience in a medical office or healthcare setting
  • Experience working with Medent (EHR) is a plus
  • Experience with Microsoft office applications
  • Familiarity with medical terminology and documentation practices

Preferred candidates will have one of the following Training or Licensure requirements:

  • Licensed Mental HealthCounselor/Professional Counselor
  • Licensed Marriage and Family Therapist
  • Licensed Social Worker
  • Registered Nurse (BSN recommended)
  • Masters-level licensure
  • Candidate/trainee (e.g. LMSW)

Why you'll love it here

We are dedicated to fostering an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your career.

Our benefits include:

  • Competitive pay structure
  • Opportunities for professional development and growth
  • Comprehensive health and wellness programs
  • Supportive work culture that values teamwork and collaboration

About us

Join our passionate team dedicated to making a difference in the lives of individuals seeking behavioral health support. We believe in empowering our employees through meaningful work that enriches the community. Together, we can create an environment where everyone feels valued, supported, and inspired to reach their full potential.

Job Type: Full-time

Pay: $ $28.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person



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