CrossLab Service Account Manager – NY Metro
10 hours ago
This role will reside in the Services & Support Division (SSD) and be responsible for service sales and account management in the New York Metro territory within the Northeast Region. The role will be supporting both new and renewing service agreement customers engaging in the entire CrossLab Services portfolio. From standard service contracts through lab-wide Asset Management enhanced by the latest CrossLab digital solutions, this diversified sales rep will drive asymmetric top line growth in a top performing territory.
You will partner with the team of inside and outside sales reps supporting the territory, taking a leadership position on the team to drive strategy and to ensure proactive sales tactics are being utilized on all viable opportunities throughout the territory. You will broaden your network by partnering with Service Delivery Team, CopC, Credit/Collections, and many other business partners to ensure our customers a world-class experience from sale to delivery throughout their many years of engagement with the CrossLab team.
Responsible for generating existing and/or new sales for assigned named accounts or assigned geographic, territory, industry or accounts list
Promotes and sells products and/or solutions to current or new customers/partners and informs customers of new product introductions
Creates monitors and revises lead generation plans
Responsible for developing customers and maintaining their satisfaction. Maintains positive ongoing long-term relationships with key customers
Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries; actively creates business opportunities
Determines and develops approaches to sales assignments to achieve quota/ strategies
Leads projects requiring coordination with other functions, organizations
Solves a broad range of problems of varying scope and complexity
Bachelors or Masters Degree Required
4+ years relevant experience in Sales and Account Management in the Life Sciences Industry
Requires in-depth knowledge and experience in job and ability to work independently
Applications for this job will be accepted until at least November 30th, or until the job is no longer posted.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 18, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $147, $263,354.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email or contact For more information about equal employment opportunity protections, please visit Travel Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Sales-
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