Senior Project Manager-Operations Technology

Salary range is $81k to $180k, with a midpoint of $129k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance discount.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

General Purpose
Under general direction, directs, plans, designs, and implements operations technology (OT) projects in assigned areas of responsibility; manages the quality, scope, schedule, and budget related to assigned project(s) and supports the promotion of the Sound Transit-Project formal processes to support the OT portfolio. Operations Technology systems include, but are not limited to, communication and control systems that are vital to the agency's transportation operations:

• SCADA – Train Control, Building Management and Emergency Ventilation
• Emergency communications and radio
• Passenger Information Management Systems
• CCTV, Access Control
• Specialized condition monitoring systems (corrosion control, vibration monitoring, etc.)
• Rail vehicle systems
• Fire-Life-Safety Systems

Essential Functions
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Drives project leadership toward real time decisions through Sound Transit project management framework and communication disciplines.
• Ensures all projects are delivered on-time, within scope and within budget while maintaining quality.
• Manages the relationship with all stakeholders to clarify specific requirements of each project. Develops comprehensive project plans to be shared with clients as well as other staff members.
• Leads projects that might involve a mix of technical domains: projects based on new and updated Sound Transit computer systems, applications, infrastructure, networks, client/server topologies, hardware, custom software implementations, "off the shelf" software solutions, databases, middleware, and other operations technology systems
• Facilitates working sessions in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manages changes to the project scope, project schedule and project costs using appropriate verification techniques. Tracks project performance, specifically to analyze the successful completion of short and long-term goals. Meets budgetary objectives and makes adjustments to project constraints based on financial analysis.
• Provides a variety of regular updates ranging from weekly / monthly status of projects. Confidently brief executive audiences to include reports and other information that facilitates proactive decision making. Reports and escalates to IT leadership as needed.
• As a Senior Project Manager, develops, teaches, and trains project management non-project management personnel as required.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

Minimum Qualifications
Education and Experience:
Bachelor's degree in Computer Science, Information Technology, Business Management, Information Systems, Project Management, or closely related field. Five years of experience in information technology project delivery or complex project management with leadership experience within a Project Management Office as a team lead, a senior project manager with direct/indirect reporting relationships, or prior IT management experience; Or an equivalent combination of education and experience.

Preferred Licenses Or Certifications

• Project Management Professional Certification (PMP).

Required Knowledge And Skills

• Project Management principles and operational management processes of complex technology programs.
• Creation and support of standards, processes, and procedures which are instituted as best practices.
• Principles and applications of critical thinking and analysis.
• Principles of supervising projects, identifying and managing resource requirements to meet schedules and objectives.
• Advanced principles, practices, methods, and techniques used in the installation, troubleshooting, and maintenance of systems and applications and of software development lifecycle.
• Procurement, inventory, and asset management of IT/OT services and equipment.
• Principles of business letter writing and basic report preparation.
• Ability to influence and develop productive working relationships with resources and dependent teams.
• Establishing and maintaining effective working relationships with cross functional teams, vendors, outside agencies, community groups, and the general public. Working cooperatively with other all departments, Agency officials, and outside agencies.
• Excellent interpersonal and communication skills (both verbal and written). Responding to inquiries and in effective oral and written communication.
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals.
• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
• Researching, analyzing, and evaluating new service delivery methods.
• Translates project/program requirements into project objectives and tasks, managing task assignment to project resources, and reporting on and managing project scope throughout the lifecycle.
• Strong background in technology deployment or computer science.
• Delivering business results on corporate initiatives.
• Driving, tracking, and reporting the progress of multiple projects; developing and monitoring project operating budgets, costs, and schedules.
• Analyzing procedures and data to develop logical solutions to complex systems problems.
• Managing large, complex projects and making decisions in fast-paced environments.
• Preparing and analyzing complex data and comprehensive reports.

Physical Demands / Work Environment

• Work is performed in a standard hybrid office, field, shop, warehouse, transit vehicles environments.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.