General Manager

Job Title: General Manager

At Eureka we make people feel good and feel alive through our shared values of Energy, Discovery, and Community. Eureka is an expression of delight in finding, discovering, or solving something, and this exclamation of joy starts with you. If this sounds like you, keep reading

Our values-driven culture is full of passionate people serving those hungry to discover a local blend of America's best.

Purpose of the Position

Promote the values and culture of Eureka through professional leadership of your employees. This is an exempt position that reports directly to the Regional Operations Manager and indirectly to others in corporate management.

Energy - The General Manager will champion the needs of others through Passion, Integrity, and Initiative to drive the company culture in all that we do.

Discovery - The General Manager will drive growth within their restaurant through development, training, and fiscal responsibility.

Community - The General Manager will be a brand ambassador in the mission and values of Eureka through grassroots marketing, talent acquisition, and passion to serve our community.

The General Manager should possess the following:

• 4+ years of experience in a General Manager role within the casual dining segment.
• Strong leadership qualities and the ability to develop and train the next generation of Eureka leaders.

Key Responsibilities:

Human Resources:

• Train, coach, counsel, and discipline employees.
• Communicate job expectations.
• Monitor, appraise, and review job contributions.
• Enforce policies and procedures.

Recruitment:

• Actively recruit, retain, and develop team members utilizing our ADP ATS Platform, grassroots recruiting, referrals, and internal development.

Restaurant Operations:

• Provide accurate information and thoughtful recommendations for the company's strategic plan.
• Prepare and complete action plans.
• Implement production, productivity, quality, and customer-service standards.
• Resolve problems and complete audits.
• Identify trends and determine system improvements.
• Implement changes as necessary.

Financial Operations:

• Achieve restaurant financial objectives by forecasting requirements.
• Prepare an annual budget and schedule expenditures.
• Analyze variances and initiate corrective actions.

Cost Control:

• Review portion control and quantities of food preparation.
• Minimize food, paper (non-food goods), and labor waste.
• Execute accurate inventories regularly.

Bar Operations:

• Maximize bar profitability by ensuring portion control and monitoring the accuracy of charges.

Safety/Sanitary Standards:

• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.
• Comply with all safety/sanitary legal regulations.
• Develop and implement disaster plans.
• Maintain security and sprinkler systems.
• Oversee maintenance of parking lots, walkways, and exits.

Qualifications:

• Displays a strong example and passion for our culture on every shift – EDC
• At least 21 years of age.
• Food Manager certified.
• TIPs Certified.
• Minimum of 4 years of management experience in a high-volume restaurant.
• Community Involvement and Marketing focus on building sales organically with a deeply rooted community
• Previous experience in Bar Management (Is a plus) to maintain and continue to build up LBW sales.
• Entrepreneurial spirit.

THE PERKS:

• Competitive Salary k)
• Quarterly Bonus Incentive
• Fun & Fast Paced Environment
• Company contests that include experiential trips to exciting beverage and food destinations.
• Growth Opportunities - We promote 65% from within
• Management Development
• Benefits that include access to medical, dental and vision coverage (Full Time)
• Employee Assistance Program - focusing on mental health providing licensed counseling, community support and much more

Physical Demands & Work Environment:

• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies, and repetitive hand and wrist motion.
• Requires working with and around hot, cold, and hazardous equipment in a fast-paced and congested environment, which may occasionally be loud, hot, cold, and/or physically demanding.
• Occasional travel may be required, consisting of driving and/or flights for a period of one or more days, including overnight stays. Notice of travel may be given with very short notice.
• Occasional training may take place on or off-site, by phone, or online.

At-Will Statement & Job Description Disclaimer:

This position is at-will. General Managers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka has the right to terminate employment at any time, for any reason, with or without notice, with or without cause.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this position. However, it is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Additional duties may be assigned as necessary.

Requirements:

• Minimum 5 years of experience as a General Manager in high-volume, full-service dining.
• Strong leadership and people-development skills.
• Proven track record in driving sales and managing P&L.
• Ability to thrive in a fast-paced environment with high standards.
• Excellent organizational, problem-solving, and communication skills.
• Passion for hospitality and building strong guest and team relationships.

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