Front of House/ Host/Hostess
7 days ago
Job Overview
We are seeking a friendly, high energy and organized Front of House/Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your exceptional customer service skills will ensure that each guest feels welcomed and valued as they enter our establishment. The ideal candidate will possess a background in hospitality and food service, with a passion for delivering outstanding guest experiences. With room for growth and advancement/promotion within the company we are looking for individuals who share our vision of service to the community.
Responsibilities
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Assist guests with inquiries regarding the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the front-of-house area.
- Collaborate with servers and kitchen staff to ensure timely service.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations.
- Utilize POS systems for processing orders efficiently.
- Address guest concerns promptly to ensure satisfaction and enhance guest relations.
Qualifications
- Previous host/host experience in a restaurant or hotel setting is preferred.
- Background in food service and customer service.
- Excellent communication skills, both verbal and written.
- High Energy
- Coachable
- Familiarity with POS systems is a plus.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Demonstrated hospitality skills with a focus on guest services and relations.
- Positive attitude, team player mentality, and willingness to learn. Join us in creating memorable experiences for our guests while working in a vibrant team environment
Job Types: Full-time, Part-time
Pay: $ $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
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