Manager, Land Programs

This position is on – site in our Royal Caribbean Headquartes 1050 Miami

Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

The Royal Caribbean Group's Onboard Revenua team has an exciting career opportunity for a full Lead Data Analyst reporting to the Manager Onboard Revenue Analytics & Data Science

Position Overview

The Manager Land Programs plays a critical role in shaping and executing Silversea's premium pre- and post-cruise land offerings This position is responsible for the strategic development operational oversight and financial performance of over 100 global land and city stay programs contributing significantly to guest satisfaction brand differentiation and revenue growth

1 Strategic Leadership & Product Development

Define and execute the long-term vision for pre/post land programs and bespoke experiences

• ensuring alignment with brand positioning
  Lead the creation of product plans and development concepts- managing and annual portfolio exceeding $20M in revenue
  Continually optimize the product mix based on guest feedback market trends- and performance data to enhance satisfaction and product

2 Operational Excellence

Oversee global operations of all land programs ensuring seamless execution cost efficiency

• and high service standards
  Maintain and manage the land programs database and inventory ensuring alignment with open deployment- Coordinate allocation sheets and voyage-specific details with tour operators to secure inventory and finalize pricing

3 Vendor Management

• Conduct periodic bids and negotiate contracts with local operators to secure premium experiences
  Analyze tiered net pricing structures and select optimal pricing based on historical trends and economic factors

4 Cross-Functional Collaboration

Serve as primary liaison for Global Trade and Direct Sales Teams

• responding to inquiries and shaping product narratives
• Partner with internal stakeholders to influence guest communications and pre-cruise materials

5 Data-Driven Decision Making

Monitor KPIs and implement strategies to drive revenue control costs

• and elevate the guest experience

Performs other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management

Qualifications and Education

Education: 4-year degree or equivalent work experience is preferrable

Years of experience:

3+ years in Destination Management and/or Product Development experience in tourism or in the luxury cruise segment

Essential qualifications and skills

• Excellent verbal communication skills
• Able to communicate with clients and internal management
  Computer skills including Excel Word- Outlook and Windows Based Programs
• Capable of conducting travel
• Problem solving / analytical skills
• Prepare presentations using MS PowerPoint
• Project completion

Financial Quantitive Responsibilities

Contributes to overseeing an annual budget of $20M+

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations The environment includes office location and /or moving inside/outside the office Responsibilities include traveling between numerous offices A high noise level is possible if visiting shipboard or offsite locations

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

Nearest Major Market: Miami