Financial Counselor

7 days ago

Grand Rapids, Michigan, United States Trinity Health Full time $42,000 - $84,000 per year
Employment Type:Full timeShift:Evening ShiftDescription:

Position Summary:
The Financial Counselor is responsible for meeting with patients/guarantors, who require assistance in seeking and applying for healthcare funding (e.g., Charity Care, Medicaid, or other local/governmental funding program) and/or require assistance in reviewing and establishing payment options.

What the Financial Counselor will need:

  • High school diploma or an equivalent combination of education and experience required
  • Data entry skills keystrokes per minutes).
  • Past work experience of at least one year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities is required.
  • Knowledge of insurance and governmental programs, regulations and application processes (e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc.), managed care contracts and coordination of benefits is required.
  • To successfully accomplish the essential job functions of this position, the incumbent will be required to work independently, read, write, and operate keyboard and telephone effectively
  • Must be able to set and organize own work priorities, and adapt to them as they change frequently.

What the Financial Counselor will do:

  • The Financial Counselor is responsible for a broad spectrum of duties, beginning with the initial patient contact, via the pre-admit/pre-registration functions and ending with the control and maintenance of the patient's account until discharge.
  • Within this range, the Financial Counselor is responsible for determining the financial status of the patient during the financial counseling process.
  • The position may also perform cashier and customer service functions
  • 40 hours per week
  • Hours: 12p - 10:30p and weekend rotations
  • Work Shift: 2nd

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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