Manager Business Operations

**How you move is why we're here.

Now more than ever.**
Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let's talk

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status
Regular Full time

Work Shift
Day (United States of America)

Compensation Range
The base pay scale for this position is $84, $127, In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Key Responsibilities
What you will be doing
Supervisory & Operational Oversight

• Supervise and provide guidance to two Facilities Coordinators.
• Ensure timely and effective dispatching of facilities and housekeeping emergency calls, either directly or through coordinators.
• Monitor and improve response workflows for emergency and routine service requests.

Administrative & Financial Management

• Process purchase orders and invoices in accordance with company policies.
• Track departmental budgets and expenditures; assist in financial reporting and forecasting.
• Manage payroll processing and time-off tracking for departmental staff.
• Maintain accurate records and documentation for audits and compliance.

Process Development & Improvement

• Develop, document, and implement administrative procedures to enhance departmental efficiency.
• Identify opportunities for process improvement and lead initiatives to streamline operations.
• Ensure alignment of departmental practices with broader organizational goals and compliance requirements.

Communication & Coordination

• Serve as a liaison between the Engineering Department and other internal departments (e.g., Finance, HR, Procurement).
• Coordinate with vendors, contractors, and service providers as needed.
• Prepare reports, presentations, and communications for leadership and stakeholders.

Qualifications

• Bachelor's degree in Business Administration, Facilities Management, or related field (or equivalent experience).
• 5+ years of experience in business operations, facilities administration, or a related role.
• Prior supervisory experience preferred.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite and enterprise systems (e.g., CMMS, Workday, ERP, payroll software).
• Excellent communication and interpersonal skills.

Preferred Skills

• Experience in a healthcare environment.
• Familiarity with emergency dispatch protocols and facilities maintenance workflows.
• Knowledge of procurement and financial systems.

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.