CRM Intern

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League's Philadelphia Flyers, the National Lacrosse League's Philadelphia Wings, the award-winning Xfinity Mobile Arena, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary
Comcast Spectacor is positioned as a leader in live sports and entertainment, and utilizes data-driven strategic analysis to inform the future of the company's development. The strategy & analytics team combines industry expertise with research and rigorous financial model development to advise senior executives on key strategic priorities and initiatives. The selected candidate will have the opportunity to support the team in the development of strategic recommendations – working across both long-term strategy and with the Business Strategy & Analytics team on near-term strategic operating priorities. This position will be located at Xfinity Mobile Arena in Philadelphia, PA.

Job Description
We are seeking a motivated and detail-oriented intern to support the BSA team's Salesforce CRM operations and broader analytics initiatives. This role is ideal for students pursuing degrees in Business Analytics, Information Systems, Marketing Analytics, or related fields.

Key Responsibilities

• Assist in the configuration, testing, and documentation of Salesforce CRM workflows and automations.
• Support data hygiene efforts, including deduplication, segmentation, and enrichment of CRM records.
• Generate reports and dashboards in Salesforce and other BI tools (e.g., Tableau, Power BI) to support marketing, sales, and partnership teams.
• Collaborate with the CRM Specialist to identify and implement enhancements that improve user experience and data accuracy.
• Participate in cross-functional BSA initiatives, including venue technology, sales enablement, and reporting.
• Conduct ad hoc analysis using Excel, SQL, or Python to support strategic decision-making.

Preferred Skills

• Familiarity with Salesforce CRM or other customer relationship platforms.
• Experience with data visualization tools (Tableau, Power BI).
• Basic proficiency in SQL and Excel; Python or R is a plus.
• Strong communication, organizational, and problem-solving skills.
• Ability to balance efforts across multiple projects – managing across multiple stakeholders over the course of the Spring internship.
• Interest in sports, entertainment, or venue operations is a bonus.

Eligibility Requirements

• Currently pursuing a bachelor's degree from a U.S.-based college or university.
• Current junior (graduation in Winter 2026 or beyond).
• Available to work 20 hours/week from January 5th – March 15th.
• Authorized to work in the U.S. without current or future sponsorship.
• Able to report in-person to the Philadelphia office unless otherwise arranged.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills
Relationship Building; Professional Etiquette; Accountability; Teamwork; Communication; Resilience

Salary
Base Pay: $15.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Relevant Work Experience
0-2 Years